Question about Acer Aspire 5004WLMi Notebook

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Power supply issue


So my wife owns this Acer laptop. Recently, it had to go into service because the input on the power supply had a bent prong. Essentially, on the power supply there is a prong, and on the A/C adapter there is a hole into which the prong fits. She has the extended warranty on this item from Circuit City, so they repaired it. I believe they had to replace the entire motherboard, as the power supply is evidently integrated.

Anyway, we just got the item back. At times, while she uses it, the A/C adapter loses contact with the power supply and the battery power starts to go down. This doesn't always happen, and sometimes if she wiggles the A/C adapter around, it connects again, and sometimes if she switches it to another outlet, it connects again.

The outlets seem to all be fine, as my laptop doesn't have any of these issues. We wouldn't be entirely opposed to purchasing a new A/C adapter, if it'll fix the problem, but I'm concerned that there might still be something wrong with the power supply. Any thoughts on why this might be happening?

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Re: Power supply issue

Sound like they have damaged the "new motherboard" when have installed it at the shop. Or they installed a cheap brand and it's not correctly sitting in the base. should ask them to show you the old motherboard they removed to make sure they haven't just fudged-up the old one.

Posted on Jan 13, 2008

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Could be a combination of things causing this, "What to Check Out" first off it may be the power button it may be worn and in need of replacement. Second could be a short in the power pin input where you plug the laptop in at. Plug it in when working or not working and wiggle it around gently to see if it lights up or sometime shows a blinking light. If this happens then you will need to have that piece on the board replaced or soldered. Check for shorts in the wires itself see if there are bent wires or crimped up wires on the power cord. Animals are notorious for doing that sort of damage to power cords.
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This is why it is critical to be gently with these types of components. Keep animals away from chewing on them as well or when plugging laptops in to make sure the cords are not bent up or twisted but straight inline with the power source plug in on the laptop. This can happen over time as well.
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