Question about Microsoft Xbox 360 Console

1 Answer

Black screen when i turn on my xbox 360 it only shows a black screen but i can hear the sound. what do i do?

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers
Re: black screen

I had this same problem. What happened to me was that I mixed up the color coding on the tv cables. You can try to check if you did this. If not, call the help line on

Posted on Jan 13, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

My xbox 360 is not showing picture only sound?

as is mine when i boot up my 360 its shows dots flickering aalong the screen but i can still hear the dashboard

Jun 30, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 wont show a picture but it has sound

it might bea problem with your actual video cord that plugs into the tv.... umm my xbox has a lot of issues too but ive never had this. id suggest you let it say off for a while and try somebody elses cords that connect the xbox to the tv to see if its an issue with your xbox or if its with your cords. ill also suggest you call microsoft and they can troubleshoot...

please rate my solution :) thanks

May 31, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox wont show on my tv,cant hear sound but no

It's possible that your Xbox is sending out a picture that's higher resolution than your TV can display. Try reducing the resolution of the Xbox video output.

May 12, 2009 | Microsoft Xbox 360 Elite Console - Black

1 Answer

My xbox would turn on but my screen will just be

Needs to be serviced. Solder under the GPU has lost contact. We can fix this for you. We are a listed repair service on this site.

Apr 23, 2009 | Microsoft Xbox 360 Console

1 Answer

My Xbox 360 is in black and white, it also has no sound!!

The problem could lie in the audio video cable or Hdmi cable. Try replacing that or even taking the 360 back for a new one. If thats not the solution then it could be the input on your tv.

Mar 15, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 is showing purple lines on tv screen.

Pull out the video cable from both ends.
Re-attach and try again
Let me know

Jan 18, 2009 | Microsoft Xbox 360 Console

1 Answer

No screen on the Xbox 360

right do the towel trick it works. wrap the 360 in 2 towels and leave it on for 15 mins. then go bk to your xbox un wrap it. put it near a window if possible ( i did and its working fine) due to it being near a window you will get no overheating and its well ventilated.

Dec 14, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 no picture but sound, works on another HDTV

did you check to see if the av conponent was on tv/hdtv?

Nov 15, 2008 | Microsoft Xbox 360 Console

1 Answer

No Screen on the Xbox 360.

i would help you but i have the same thing my did that to but my xbox show me colors then it whent to black screen and says to call xbox/support

Oct 19, 2008 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

99 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles Experts

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Martin Murray

Level 3 Expert

1614 Answers

Are you a Microsoft Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides