Question about Beam Industries 2775 Serenity Plus Central System Vacuum
The green LED is on. The reset breaker is pushed in. I can hear the relay click when I short the leads on the unit and again when I break the circuit. It also clicks when a hose is inserted into one of the inlets. The manual switch does not make the motor turn on either. I hear no hum (presumably no frozen motor). The unit does not stink (no electrical short presumably). The cannister was half way full when I discovered it wasn't working.
It sounds like you have a motor problem there. I don't know how old your machine is, but if it is still under warranty, don't explore any further as you will void your warranty. This problem sounds like a carbon brush problem and you will not be able to address it yourself unless you know your way around an electrical motor. The carbon brushes can stick or become jammed and once they are loosened up, they need to be reseated or the motor will burn out. You will not be able to do this yourself. These motors generally have 5 to 12 year warranties and yours may still be under warranty. If your machine is over 10 years old, the carbs are probably worn out and the motor will require repair or replacement. You should refer to a competent tech for help.
Posted on Jan 13, 2008
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