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Re: External Hard Drive
Do you need the data recovered?
Because if you dropped it and it's not working, it's probably been knocked out of alignment. It has platters that spin and are read just like a record player and they are very fragile.
One thing I have done before, and this is going to seem strange, but put it in a zip lock bag and then inside your freezer. Leave it in there for a few hours. Then take it out, and sometimes it will be recognized and you can get your data off.
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Sometimes when a flash memory stick fails because it was not removed from the USB port properly. If the device is removed by just pulling it out of the USB port, it can cause the flash device to fail, you must click on the Safely Remove Hardware icon on the Task Bar and select the device you wish to remove and only do so when instructed to do so. When the flash memory device appears to malfunction it maybe possible to restore it by reformatting it. Insert the flash drive into the USB port then Click on Control Panel - Administrative Tools - Computer Management - Disk Management. Then right click on Disk 1 removable drive and click Format. After the flash drive has been formatted it will indicate that it is Healthy. You need to format the external drive. Format the drive as primary drive and in FAT32. (FAT32 will allow data to be exchanged between MACs and PCs). Insert the external hard drive into the USB port then Click on Control Panel - Administrative Tools - Computer Management - Disk Management. Then right click on Disk 1 removable drive and click Format. After the flash drive has been formatted it will indicate that it is Health.
Basically all you do is drag and drop. If you open up the drive (By double clicking it) then just drag the files you wish to store right into the drive and hey presto your done let them copy over which will take time depending on how many files you are sending over.
Good luck please dont hesitate to get back to me Robbie
Did your WD 500 come with software? If so have you installed the software? Does windows see the new external hard drive under my computer? You can always drop and drag files and folders directly to your new hard drive. What operating system are you using? Please answer questions and then we will go from there.
Bad news...it sounds like your hard drive is either dying or corrupted.
Here is what I would do first...Google "seatools" this is a set of software tools that you can use to test your hard drive. It's made by Seagate, but I've succesfully used it on other manufacturer's drives. Does you computer have a floppy drive? If not then you'll need to download the version of seatools that can be burned onto a CD. You'll also need software that will allow you to burn a "bootable" CD. If you don't have this capability and you don't have a floppy drive, then you're going to need to find someone who can burn the bootable CD for you.
Assuming you can get seatools put the CD (or floppy) in the computer and let follow the steps to let it test your hard drive. It's pretty straight forward.
If you're very lucky it may be able to fix your problems. If not you may need to reformat your hard drive or possibly you'll need a new hard drive.
If you have lots of important files on your computer that are not backed up then do not reformat the drive. Go buy a new one and install Windows on the new drive but also install the old drive. Many times the drive has problems that will prevent you from booting, but you can use it a bit longer as a second drive in the computer so you can recover your files.