Question about SanDisk Sansa E280 MP3 Player

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New sansa e280 frozen!

Just got home and plugged in the sansa to my desktop and it froze with screen readout says RefreshDatabase
How can I unfreeze this device

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Re: new sansa e280 frozen!

Press the Menu button for about 20 seconds and it will turn off. Try restarting it.

If that doesn't work, download the firmware from Sandisk's site. Flick the hold switch over, press the record button, and plug it into your computer. That will start recovery mode. Open the firmware and install it.

Posted on Jan 15, 2008

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Re: new sansa e280 frozen! - SanDisk Sansa E280 MP3 Player MP3 & Digital Media Players

I threw mine on the floor and it reset

Posted on Feb 11, 2009

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E280R was froozen and is still froozen even with it plugged in pc

i'm sorry to hear that. Now, my friend u may go this site for help:

Feb 26, 2010 | SanDisk Sansa E280 MP3 Player

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SanDisk Sansa froze on song screen, wont unfreeze

Make sure the player is fully charged. 1. Connect the player to your computer. 2. Make sure the computer detects the player.
NOTE: If needed, switch the player to MSC mode, 1. Turn device OFF. 2. Slide the Hold switch down to Lock (orange color showing). 3. Press and hold the center button while connecting the device to the PC.then connect it to the PC. Next Be sure the battery is charged 1. Leave the player connected for approximately 2 hours to charge. 2. Disconnect the player from the PC. 3. Verify if you can turn on the player. 4. Reset the player if necessary.
To reset the player: 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player.
If that does not do it, re-seat the battery: Then try and see if it will come on with out the battery hooked to your computer, which I see you have done but did you change modes MSC to MTP . next delete the song it keeps hanging on and re-copy it back on to the player from a different folder or re-rip it from the CD and copy it into a new folder then re-copy to the player.

Feb 02, 2010 | SanDisk Sansa E280 MP3 Player

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I left my Sansa Clip MP3 Player plugged in while putting my laptop into hibernation. Now player does not response, I can't turn it on, and laptop doesn't recognize it at all.

    Complete Reset of Sansa Clip
  1. Step 1 Turn Sansa Clip on. Press the "Menu" (Home) button on the Sansa Clip.
  2. Step 2 Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."
  3. Step 3 Scroll down to "Reset All," and select. You will be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow steps 4 and 5.
  4. Step 4 In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm if you wish to format. Select "Yes."
  5. Step 5 Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.
  6. Resetting a Frozen Sansa Clip
  7. Step 1 Unfreeze a frozen Sansa Clip by pushing the power button up and holding it for 20 seconds. Release it, and then turn it on again.
  8. Step 2 Go to the Sansa website and download the "Sansa Firmware Updater."
  9. Step 3 Select "Run" when the updater installs. (Installation will take less than two minutes.)
  10. Step 4 Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.
  11. Step 5 Connect the Sansa Clip and then remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.

Aug 22, 2009 | SanDisk Sansa Clip MP3 Player

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Download the Sansa Recovery Tool from Sandisk's website (make sure the Sansa is not plugged into the computer yet). Once the Recovery Tool is downloaded, connect the Sansa to the computer while holding in the REC button and continue to hold it even after th player is plugged in. It should go into Recovery Mode in 10-15 seconds or so.

-Tha Mp3 Doctor

Dec 19, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Screen Readout

yes screen readout is bad... u need a new screen

May 01, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Fozzen conected screen

turn off your mp3 then switch it to the hold option hook it back up to computer then hold on to the center button til it unfreezes.

Apr 02, 2008 | SanDisk Sansa Clip MP3 Player

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press and hold the menu or power button for 30 secs until the device turns off. then leave it off for 10 secs and turn it back on

Dec 10, 2007 | SanDisk Sansa E280 MP3 Player

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Sansa e280 How do you unfreeze a sansa e280 with put taking out the battery?

my screen has been frozen since yesterday... i tried everything to no avail. Just held menu for about 15-20 secs and it fully reset and is now working. thanks

Dec 04, 2007 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa e280 froze

It is probably because you have folders inside of folders inside of folder... i just had the same problem and copied all the songs in a folder into the main folder IE
dont do this
sansa>music>artist>album>music file
do it like this

Dec 04, 2007 | SanDisk Sansa E280 MP3 Player

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Didn't expect this

let the mp3 player run out of batery then charge it and turn it back on and it should work

Oct 07, 2007 | SanDisk Sansa E280 MP3 Player

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