Question about Xerox WorkCentre XL2140df Laser Printer

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Troubleshoot xerox workcentre xl2140df we have an error code E5?

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  • rcharu May 17, 2008

    What does the error message J1 with a flashing red triangle sign on the single paper feed mean?

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2 Answers

Thank you

Posted on Jan 21, 2008

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  • Master
  • 2,072 Answers

An E-5 Normally comes from the paper path actuator that detcts the second side of a copy is hanging up.
In the fuser area there are some corrigated looking parts of the fuser exit guide that the actuator is most likely hitting or hanging up on.
You may have to take a pair of diagional cutters and snip a small section of that out.E-5 is a jam on duplex copies on that machine.

Posted on Jan 14, 2008

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I have a xerox workcentre XL2130. It had a bad paper jam. I cleared it - now it has an error code E4. I've turned it off and on - hit the clear button - nothing is clearing it? Help! Thanks, Stacia


YOU STILL HAVE A PROBLEM IN THE PAPER PATH...

DOWNLOAD THE USER MANUAL

Clearing the Paper Path
- E-1, E-2, E-3, E-4, E-5
When a paper misfeed occurs the red misfeed indicator flashes
on the WorkCentre diagram, and an E status code will flash in
the Display Window. Paper misfeeds may occur in the areas
shown below. Follow the steps below to locate and clear the
misfeed.
Note: Ensure that the alternate paper tray is lowered
(XL2140df only).
Caution: Do not touch the shiny drum cartridge surface.
Scratches or smudges will result in poor copy quality.
Do not remove paper through the bypass. Unfused toner may
adhere in the area, resulting in smudged copies.
E-1
Steps 1-2 for XL2140df only
1. Lower the right Side Tray 2 Access Door.
2. Remove the misfed paper.
3. Close the Access Door.
If paper cannot be removed, open drawer (2) clear misfed paper.
4. Close the Side Cover.
E-2
1. Press the Release Latch to open the Side Cover.
Exit Area
Paper Feed Area
Fuser Area
Side Cover
35
- E-1, E-2, E-3, E-4, E-5 (continued)
Caution: Do not touch the shiny Drum Cartridge surface.
Scratches or smudges will result in poor copy quality.
2. Carefully remove the misfed paper in the direction shown.
If paper cannot be reached, open the paper trays and remove
misfed paper.
E-3
Fuser Area
Warning: The fuser area is hot. Take care when removing
paper from the fuser area.
Note: Ensure that the Alternate Paper Tray is lowered
(XL2140df only).
1. Press the Release Lever to open the Side Cover.
2. Pull down on the fuser lever.
• This will release pressure on the paper.
Caution: Do not pull paper up through the fusing unit. Unfused toner
may adhere in the area, resulting in smudged copies.
3. Remove the sheet of paper in the direction shown.
4. Close the Side Cover.
E-4 and E-5 (2-sided Reverse Copy XL2140df only)
Exit Area
1. Pull down on the fuser lever.
• This will release pressure on the paper.
2. Gently pull the paper out through the exit area.
36
- E-1, E-2, E-3, E-4, E-5 (continued)
3. If not accessible, turn the knob in the direction of the arrow
to move the paper to the exit area.
4. Gently pull the paper out through the exit area.

I’m happy to assist further over the phone at https://www.6ya.com/expert/norman_d2fa496dce30c65d

Feb 12, 2011 | Xerox WorkCentre XL2130f Laser Printer

1 Answer

I've lost my user guide and need a new one. Where to get?


You can get the user manual for this unit from this link, just click HERE and also HERE.

Sep 14, 2010 | Xerox WorkCentre XL2140df Laser Printer

1 Answer

Ie h4 problem how can it be sovle


erforming a Fault Reset 14 will reset your WorkCentre and will help to clear error codes.
  1. Find the pink Clear button on the Control Panel of the WorkCentre.
  2. Find the button below the word Auto.
  3. Press these buttons in the following sequence: [Clear], [Auto], [Clear], [Auto] NOTE: All of the lights on the Control Panel should go out and the LED Display should go blank. If the lights do not go out, then repeat step 3 until they do. It may be necessary to increase or decrease the pace of the [Clear], [Auto], [Clear], [Auto] sequence.
  4. Press the [10's] key one time and the [1's] key four times to enter '14' in the LED Display, as if you were to make 14 copies.
  5. Press the green [Start] button.
  6. Press the pink [Clear] button two times.
  7. The WorkCentre should now warm up and come to ready.
  8. If the above steps do not clear the error code, repeat steps 3 to 6 a second time.

Nov 04, 2009 | Xerox WorkCentre XL2140df Laser Printer

1 Answer

Getting message H4


Performing a Fault Reset 14 will reset your WorkCentre and will help to clear error codes.
  1. Find the pink Clear button on the Control Panel of the WorkCentre.
  2. Find the button below the word Auto.
  3. Press these buttons in the following sequence: [Clear], [Auto], [Clear], [Auto] NOTE: All of the lights on the Control Panel should go out and the LED Display should go blank. If the lights do not go out, then repeat step 3 until they do. It may be necessary to increase or decrease the pace of the [Clear], [Auto], [Clear], [Auto] sequence.
  4. Press the [10's] key one time and the [1's] key four times to enter '14' in the LED Display, as if you were to make 14 copies.
  5. Press the green [Start] button.
  6. Press the pink [Clear] button two times.
  7. The WorkCentre should now warm up and come to ready.
  8. If the above steps do not clear the error code, repeat steps 3 to 6 a second time.
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Jul 30, 2009 | Xerox WorkCentre XL2140df Laser Printer

1 Answer

H2 Blinking on the panel


Error code means that:
H2 Thermistor Open

Part #
Xerox Workcentre Pro 16FX, Xerox Workcentre XD100, Xerox Workcentre XD102, Xerox Workcentre XD103F, Xerox Workcentre XD104, Xerox Workcentre XD105F, Xerox Workcentre XD120F, Xerox XC1020, Xerox XC1040, Xerox XC820

Mfr Part #: RDTCT0128FCZZ


Xerox Workcentre Pro 16FX, Xerox Workcentre XD100, Xerox Workcentre XD102, Xerox Workcentre XD103F, Xerox Workcentre XD104, Xerox Workcentre XD105F, Xerox Workcentre XD120F

Mfr Part #: CTHM-0019DS52, CTHM-0019FC52

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Feb 21, 2009 | Xerox WorkCentre XD100 All-In-One Laser...

1 Answer

HELP HELP HELP HELP NOW! We are making copys on a Xerox XL2140df and it is blinking a red squigly light..... it won't print.  Flashes E.. help us. We need the copies ASAP.


OK first don't panic, Second the Squikly line ( does it look like a lighting Bolt sort of ?
this means you have paper stuck somewhere and and it needs to be removed.,Open the cassette and remove paper then open the side door then the front door and remove paper that is stuck ( BE CAREFUL not to touch the GREEN ROLLER THING ) thats called a Drum, you do not want to scratch that ok.

Nov 18, 2008 | Xerox WorkCentre XL2140df Laser Printer

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