Question about Xerox Phaser 8560DN Laser Printer

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Phaser 8560 won't communicate with me or my computer

I was trying to eliminate white stripes for a job I'm doing for tomorrow. After my printer printed the two pages, it stopped doing anything. I knew that I had to change my maintenace kit in about 500 pages, so I thought if I changed it before that, it would be okay. It wasn't. Then I opened the top cover to see if I needed ink. I didn't. I closed the top cover, but my priinter keeps telling me to close the top cover. (for the last 3 hours) What should I do??? This is a disaster for me. Thanks for any help you can provide.
G de Boer

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Posted on May 10, 2008

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What you can try is making sure the ink sticks are fully in the loaded position. They may be keeping that cover from closing totally.
The other thing is the actuator on that cover, may have briken off and is not properly actuating the sensor that tells the machine the cover is closed.
Make sure the ink is fully forward, and look at the covers for some area of beoken plastic.

Posted on Jan 14, 2008

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