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Resetting password How do I reset the password without knowing the old one?

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log into your voicemail with your old password and follow prompts to change your voicemail options. Password and message will be one of them. If you don't know your password, you will have to phone your carrier and answer security questions for them to reset it. Then you will be setting it up as a new customer.

Nov 11, 2015 | Phones

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We have a KX-T7630 phone and we are trying to reset mailbox password but it won't work. We tried to delete password by accesing mailbox 999. We went to Other features Mailbox Setup . Reset Pas

You need to set a specific password. Probably in RESET password, it's reset to a default value, so if you don't know what the default is, then you can't use it. We usually use x(plus your extension), where x is like a digit 3 or 4, but I didn't install yours :-)


Aug 02, 2012 | Panasonic KX-T7630 Corded Phone

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Trying to delete old voice message password without knowing the old password

The system admin will need to login into teh admin mailbox to reset.

Feb 07, 2011 | Avaya 700340193 Corded Phone

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I'm a new employee. I don't know the former person's password and no one else does. How do I reset the password on a Norstar M7310 telephone system if I don't know the old password?

Have your system administrator go into voicemail programming and reset the mailbox password. The default password will be "0000".
I hope you understand that having passwords in the first place is a security measure, so I will not give directions for hacking into your companies voicemail system.

Aug 18, 2010 | NorStar Meridian M7310 Phone

1 Answer

How do I change a password on a mailbox without knowing the old password

you can go into programming under f 983 and administer the mailbox. from here you can reset the password

Nov 25, 2009 | Nortel T7316E 2-Line Corded Phone

1 Answer

Nortel T7316E need to reset all the password

How to Change a Mailbox Password 1. To access the voice mail system press Feature.
2. Press 9 8 3.
3. When you see Log: enter ~ SETNNA (738662) and press OK
4. Pswd: CONFIG (266344)
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number you wish to reset.
8. Press "Reset".
9. Press "Rls" to exit (orange button to the right of the number buttons).
Default password is "0000".

Apr 16, 2009 | NorStar M7324 Telephone

1 Answer

How do you change passwords without knowing previous passwords in order to change voicemail greeting??

Actually, even as a technician, you will never know the origonal password.
But you can get in to reset the existing password back to 0 0 0 0.

There are a couple of steps; depending on your voicemail system, voicemail's are done differently, but try this first.

got to a M7310 set
-> dial FEATURE 9 8 3
-> password: 1 0 2 0 0 0 0
-> you should now see ADMIN and under that MBOX, AA, OTHR
press MBOX
-> press CHNG
-> dial the extension of the phones that you need changed
-> you should now see PASSWORD and under it RESET, press RESET (This resets the mailbox back to 4- zero's)
-> hit the * to back up and repeat fopr all the other extensions.
-> hit RLS after all is done and voila... you have now changed those passwords to those mailboxes.

Now when the new users dial F981 at their desks, and dial 0 0 0 0 the first prompt they get is pleasde change password.

Apr 15, 2009 | NorStar Meridian M7310 Phone

1 Answer

Resetting System Administration login password

Hi Carrie,
Sorry I have been installing a system in a remote area and they do not have Internet access as of yet. Here's what you need to reset the System Manager Password,
Feature 9 8 5, display will read " Set : ### ", press " 9 ", enter the following using the dial-pad: 7 3 7 3 8 7 6 7 7 9 3, display will read: " reset password? ", press YES, press RLS. This should fix the logging in problem. Let me know, ....Mike

Aug 22, 2008 | NorStar M7310 Corded Phone

3 Answers

Voice Mail

If you go to Menu/Messages/Delete Msg, it should take care of it.

Mar 26, 2008 | Lucent Merlin Legend MLX-20L Phone

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