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My files wont play

I downloaded music from spiralfrog to my computer, and the to my digital mp3 wma player (autobaby) and when i try to play my tunes it pops up "format error"how can i fix this?????

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Re: my files wont play

Spiralfrog uses microsoft plays for sure drm protection.
Spiralfrog downloads will play on these mp3 players.

When your player is not supported you should find another
download site as drm sucks big time :)

Posted on Jan 12, 2008

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How can I download music from computer to Mp3 player

1. Get on Computer 2. Plug in USB cord in the USB slot on the main computer. 3. Open My Computer and it should say on the side there is a USB device or the type of MP3 players name. 4. Open up another My Computer window. 5. Goto the location your music files are located and make sure both windows are visible on the screen. 6. Drag your music files to your MP3's music file section. Sometimes the music files wont work so first try the WMA (windows media audio) file first. If the WMA files dont work on your MP3, convert them to MP3.

Jan 06, 2014 | Craig Cmp616f Mp3 Player

1 Answer

Downloaded songs from bearshare to windows media player to gogear but wont play music on gogear vibe says drm license not available file not supported?

Hi catie0077...

Thats becausethe tunes that you download are probably Itunes, and Itunes has a DRM on all movies/music/music videos.
What that means is the music will only work when they are in Itunes or are on other Apple products,like Ipad,Ipod,etc.
You will need to convert those songs from ACC to MP3 or WMA before they will play on your MP3 player.
You can get a free file converter at the following webpage:
Please take time to rate me

Sep 03, 2011 | Philips GoGear HDD1830 MP3 Player

1 Answer

Have mp3/wma player will not download songs from computer all songs on computerin wma mode

MP3 players can only play music files in mp3 file format. You need to convert your CDs to mp3 music files onto yourcomputer or download them from the Internet and then copy them to your MP3player.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.
Click on this link for instruction on converting music files to mp3 file format:-

Jun 01, 2011 | MP3 & Digital Media Players

1 Answer

Music downloaded as WMA from PC to MP3tech MP3S4 wont play

Your player should support both MP3 and WMA files. What happens when you try to play an MP3 instead? Have you tried other bit-rates? Those you are trying may be too high or low.

Jun 29, 2009 | MP3 & Digital Media Players

1 Answer

Tunes that it said was in player but wont play

The Philips GoGear's are not compatible with iTunes. You need to download mp3 files or files that are in UNprotected WMA format into the player using Windows Media Player, or else the player will not recognize them.

-Tha Mp3 Doctor

Mar 17, 2009 | Philips GoGear SA5285/37 Digital Media...

1 Answer

Transferring my music to program

make sure the songs are downloaded as mp3 not wma's. did the same thing on mine. if your computer has rhapsody try using it to download

Jan 04, 2009 | Delstar DS 31024 MP3 Player

1 Answer


The songs are in the wrong format - they need to be stripped of their DRM license (illegal) or converted to mp3 format.  The best, most legal way to do this is to redownload the songs as an Mp3 file, or re-rip your CD's in Windows Media Player in Mp3 format.
these problems occur because the user is trying to download a song format that the player does not recognize. Every music file is in a certain format. The most common music file formats are Mp3, WMA, AAC (iTunes), WAV, RA, etc.  In addition, every file format type is in a certain bitrate, size, etc.  By far the most common issue is that the music file contains a license or copyright (especially with WMA or AAC file formats).  Each Mp3 player only recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your Mp3 player’s product specifications (specs) or user’s manual to find out which formats your particular Mp3 player recognizes. When you try to download or sync the wrong file format, you will get one of the errors that I mentioned above.   If you want to know what file type you have, then you must find the location of the individual music file on your computer, right click the title of the song, and select the option “Properties” from the menu.
Mp3 player product documentation is not straightforward.  If a player supports only non-protected WMA files, it will merely say that it supports WMA – it will not tell which type of WMA it supports.  A player that supports DRM-protected WMA’s will usually indicate such on the box (usually with a Windows Plays For Sure logo – which is actually an ironic misnomer).  DRM stands for Digital Rights Management, and it is a type of licensing system for WMA files.  It is used extensively by mp3 player music services such as Bearshare, LeapFrog, Napster, and others.  Not all DRM licenses are created equal – there are licenses with “play rights,” burn rights,” and “transfer rights.”  Play rights mean that you can only play the song on your PC – it will play fine on your computer, but it will not play in your mp3 player even though it appears to transfer.  Burn rights mean that the song can be burned to CD.  Transfer rights mean that the song can be transferred onto an mp3 player that supports DRM-protected files.  Then, there are unlimited licenses and limited licenses.  Limited licenses only allow you to play a song for a certain length of time. You would have to pay extra to continue using the song after that trial period is over – the time length ranges from a few days to several months or longer.

-Tha Mp3 Doctor

Sep 12, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

I can't download music from my computer to my InVion 256MB MP3/WMA/REC. Do I need something special? Computer says it recognizes new hardware but I have'nt been able to download music

Are you getting a specific error message when you try to transfer songs? Does it look like they are transferrring, and then do not play? Are you just looking for the program that you would use to transfer songs? I would suggest Windows Media Player. Is iTunes your music service? If so, they will not work with this mp3 player.

You can also drag and drop the Mp3 or WMA files from Windows Explorer:
Try this - connect your mp3 player to computer --> double-click on My Computer --> double-click on the icon of the mps player --> double-click on the music folder --> drag and drop the music files to a folder/desktop of your own choosing

Check the format of the song - this player will play mp3 or wma, but if your wma's do not have "transfer rights" then you cannot transfer them to this or any other player.

-Tha Mp3 Doctor

May 28, 2008 | MP3 & Digital Media Players

2 Answers

My creative zen sleek won't play mp3's downloaded from

Apple and Microsoft have not given them permission to use the files on their device yet. Most music services use DRM-encryption now, but not all DRM-encryption methods are equal. Spiralfrog is allowed to operate because they seek the explicit permission of music companies, mp3 player providers, etc.

Mar 08, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Downloaded Songs

read licenses carefully before you pay for any downloads


Please remember that our music files only play if you continue to renew your monthly membership at SpiralFrog. If you renew every 30 days, all the music you download from SpiralFrog is good to go – however, you need to sync your portable devices every month as well in order to update the licenses on the songs you’ve transferred so they’ll play as well.

Feb 25, 2008 | Memorex MMP8567 MP3 Player

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