Question about Creative Labs Zen Touch MP3 Player

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Creative zen 60gb

Hi my player would'nt turn off it kept saying that it was shutting off but did'nt.so i pressed the reset button it said it was rebuilding and then it said firmware problem can you help me.

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  • Anonymous Jan 13, 2008

    i have the same problem.

  • Anonymous Jan 15, 2008

    my zen touch was turned off and the light on the button ,where you turn it on,won't go off.So theerefore it won't turn on

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  • 6 Answers

I had the same error - unfortunately mine was a hard disk error and it was unsaveable. i lost all my songs.

Posted on Jan 16, 2008

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