Question about Compaq (CDD480172) CD-RW Burner

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CD Burning I have been burnng cds for a while but now it won't work. It sometimes says there isn't a CD in the drive when there is! What do I do?

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  • malibu1467 Feb 10, 2008

    AM DOING EVERYTHING RIGHT BUT NOW MY CD BURNER HAS STOPPED WORKING

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You have to reinstall the driver back again.

Posted on Aug 16, 2008

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Hi you can obtain a cd cleaning disk insert and follow instructions as the most common fault is dirt on the lens. If you do not get a cleaning disk open the cd draw and with a soft brush clean the little lens and then test. If this doesn't work check that the cd has rotated by placing one in the draw close wait 2-3 seconds and open see if the cd has turned. If it hasn't replace drive

Thanks J

Posted on Feb 06, 2008

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try re-installing your burning software ( nero-Roxio et,c )
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Are the cds definately Blank, any small amount of data written to them, after failed burn attempts will not show the disk as being empty.

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3) It might be a bad CD drive. If it's an older computer, you might have to get a new CD drive. Before doing this, I'd try reinstalling the software and drivers for your CD burner and try both the suggestions from above. Good luck


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Hi KayGo, People hate going over the basics but gotta ask: -Have you tried cleaning your read/write heads using a commercial cleaner? -Do you have any problems reading CDs? -What Brand of CDs are you using? If you're using the cheapies you should try a few quality brands such as HP or Fugi. -Have you checked the drives manufacturers specifications for blank disks? -What recording speed are you using? Try setting it lower and see if that has any effect. -How much reading and writing have you done with this drive? They do wear out and CD only R/W drives have a history of not lasting long. -Have you tried running a diagnostic on your drive? Here is a link to the Sony CD/DVD diagnostic tool. Meant for Sony drives but I have used this successfully on other drives - http://sony.storagesupport.com/cdrw/diagnostics.htm#dwn Let us know if you need any other assistance and don't forget to rate the posting.

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