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Iriver T10 Powers on then shuts off (yes the battery is new)

I thought the world of my T10 when I received it as a gift a couple years back. I've had a change of heart. I'm at my wit's end with this POS. It all started after I downloaded some songs to Windows Media Player then tried to sync. I received an error message stating "It is not possible to obtain device's certificate. Please contact the device manufacturer for a firmware update or for other steps to resolve this problem". Now I'm not able to access ANY songs. The device powes on shows a song listed then completely powers off after about 5 seconds. When I try to power back on, the same thing happens. I've tried reinstallation but that did not work. I fully admit that I'm no expert in MP3 technology. If I don't find an answer soon I'm just going to buy a new one (any reccomendations?). Ugghhh...okay I feel better that I at least got to vent about it.
Thank you, Val

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Re: Iriver T10 Powers on then shuts off (yes the battery is new) - iRiver T10 MP3 Player MP3 & Digital Media Players

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Posted on Feb 27, 2008

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My iriver is notstarting please help me with it


check for battery problems.. Check for battery power holding with a multimeter (If u dont know get help from a person who knows measuring the power rating).

Else, if the problem is not with the battery,
try downloading and reinstalling the firmware from here.. click on the below link


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The updater that I could find directly via iRiver support did not work, but based on one of the other tips, I googled for the Version updater ([MTP] iriver Firmware Updater for MTP devices).

I recommend that you try the "normal" updater from the website (maybe yours is not an MTP version), and if that can't recognize your player, try the updater from the link above.

Note: The updater seemed to hang at 50% for over 5 minutes... I gave up and unplugged it. Then it asked me if I wanted to upgrade the firmware. "OK," I said. It took a few minutes. The screen went blank. I put in a fresh battery. Turned it on. It works. I was able to use Media player 11 to synch some songs to it.

BTW: It did blow away all the songs on the device, even though I chose "update" instead of "recover".

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