Question about Microsoft Xbox 360 Console

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Controller port/power issue

Connection in controller port on X360 snapped off in controller - did not know this and tried to connect controller - made an electrical static noise - quickly powered off the 360 - will not power on now

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Re: controller port/power issue

Im not sure if i understand your question, are you saying you were using a wired controller and the USB connection broke off in the xbox? if so then you will have to call xbox customer support 1-800-4myxbox or trade it in if you bought a warranty from the store.

Posted on Jan 13, 2008

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Ps3 error 80710723

You may be able to correct this issue by deleting the Game Data for the games experiencing difficulty. To delete the Game Data, follow the instructions below:

• Navigate to the Game icon on the XrossMediaBar (XMB menu).
• Select Game Data Utility and press the "X" Button.
• Select the game title that you are experiencing the issue(s) with.
• Press the Triangle button, select the option to Delete, and press the "X" button.

After deleting the game data, go into Safe Mode and select option 3 (Restore File System). Step by step instructions on how to access Safe Mode is located in this link, or you can follow the instructions below:

• Turn off the PS3 by holding the Power button until the power light turns red.
• Press and hold the Power button until you hear 3 separate beeps (separated by about 5 seconds) and the power light goes from red to green and back to red.
• Press and hold the Power button again. This time listen for 2 single beeps (separated by about 5 seconds), followed by a rapid double beep. As soon as you hear the double beep, release the power button. The light on your system will still be green if this is done properly.

Next, Plug your controller in with the USB cable and you will see a menu with six options. For this troubleshooting, please choose option number 3, Restore File System. After selecting to Restore File System, you will see a message indicating that the Hard Disk File System has been corrupted and will be restored. Press the "X" button to confirm the restoration. (Please note, this operation will not delete any data saved on your console. This will attempt to repair any data corruption and will only remove data if the corruption cannot be cleared.)

The PS3 is a bit different than a personal computer and it is possible that there are firewalls in your Internet equipment or other restrictions that are interfering with the connection. I would like to make sure you have attempted the following steps for your Internet connection to help us determine if the problem lies within the connection or within your PlayStation3 system itself.

• First, Praline, disable your Media Server Connection. From your XrossMediaBar (XMB), go to Settings > Network Settings > Media Server Connection, and disable. Then turn off your PS3

• Power-Cycle ALL Network Devices:
Unplug "All" of your network devices and equipment, making sure all lights on the modem and router are turned off for two (2) full minutes. Certain VOIP modems (where your telephone is connected to your modem) may have a battery installed. You will need to remove the battery in order for the modem to be completely turned off. Then turn your PS3 back on and set up the Internet connection.

More information on troubleshooting your wireless connection can be found here:

• If you are using a wireless connection and the above steps have not resolved the problem, please try bypassing your router by connecting your PlayStation3 system directly to your modem with an Ethernet cable. More instructions on wired connections can be found here: . If it works well with the wired connection, further troubleshooting will need to be completed with your router manufacturer.

• Sometimes security settings, or firewalls can prevent you from connection to certain servers on the network. This will cause lagging, freezing and disconnection issues when playing online. We have a list of port information that the PlayStationNetwork uses, that you can provide your router manufacturer so they can assist you in port forwarding. If the required ports are not open in your router, the PlayStationNetwork may not work properly.

TCP Ports: 80, 443, 465, 983, 5223, and 10070 - 10080
UDP Ports: 3478, 3479, 3658, and 10070

Good luck, hope this helped.

Oct 15, 2012 | Sony Playstation 3 (PS3) Console

1 Answer

Cannot keep connection to internet, using linksys. pc works and x360 works. PS3 keeps crappin' out!

maybe the problem is that you have many systems retrieving internet access at once and it doesn't let the Playstation hook up, did you try it with an ethernet cable?

Apr 07, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

One red light on elite

Extended MS does not cover E73, so they won't fix for free :-(

The E73 error though is the NIC error (network), so usually shows a problem with the internet connection port, but can also be a problem with the motherboard. I have fixed the E73 issue in x360 units before, but that tends to be an error that's a real pain to sort.

Even once fixed, it usually comes back, it's really unlike any other E code error in that respect. Your cheapest option is just to get an HDMI white base unit on eBay (with no cables or anything) then just swap the white case for your black one, then sell yours on for spare parts.

Hope this helps.

Jan 01, 2010 | Microsoft Xbox 360 Elite Console

1 Answer

Update failed


There is something wrong with either your network settings on the X360 or the router/modem.

The easiest way to solve this is to download the update and install it via disc, then restore factory defaults(Initail setup) on the X360 and also reset your router/modem and if you are using a router then set the X360 in DMZ mode on the router by entering the IP address of the X360 in the router settings, this will give you FULL access to the internet for updates and gaming without being stuck behind a firewall.


Aug 12, 2009 | Microsoft Xbox 360 Console

2 Answers

The xbox states that we have a connection and when finished with the systems check goes to load an update but fails and then xbox live fails. I am using a cox cable modemn to the dlink 624. works on...


Give your X360 a static IP address and go into your router interface, find the DMZ feature and put in the IP address that you gave the X360, just make sure the IP you give it is within the DHCP pool of IP addresses.

The X360 will now be sat outside the routers firewall giving you FULL access to internet content and gaming online.

Now test connection settings and you will notice you will now have an open connection to the internet.


Aug 07, 2009 | Microsoft Xbox 360 Elite Console

1 Answer



Give your X360 a static IP address and go into your router interface, find the DMZ feature and put in the IP address that you gave the X360, just make sure the IP you give it is within the DHCP pool of IP addresses.

The X360 will now be sat outside the routers firewall giving you FULL access to internet content and gaming online.

Now test connection settings and you will notice you will now have an open connection to the internet.


Jul 30, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox will not power on even though the ac adapter light is on.

What colour is the powerlight on the adapter?

Green when the x360 is on
Orange when the x360 is off
Red when your power brick is broken

If you have not already done it I would try taking every cable out of the x360 and replugging it up from scratch (including the HDD if you have one).

Hope this helps.

Jul 21, 2009 | Microsoft Xbox 360 Console

1 Answer

I am planning to buy a Sony Playstation2 from the US which I am taking to back to India. My question is will the AC adaptor work in Inida as the current is 240V.

You just need to go to a store and pick up a travel adapter for the plug.
Can't really remember what store has one, try Radio Shack, or Best Buy. They should have them. I know they work overseas, prior military here- had my X360 in Iraq, had buddies in Korea with PS3, PS2, X360, etc... Just need the adapter for the power cord.

Apr 30, 2009 | Video Game Consoles

1 Answer

My x360 does not produce images or sound on my TV

1. Check all the connections
2. Make shure the cords are in the correct ports on the back/side of your tv
3. Make shure the Cord is fully connected to the back of the xbox.

if all else fails talk to microsoft...

Apr 28, 2009 | Video Game Consoles

2 Answers

Xbox live failed

This site has good information relating to connecting your xbox 360 to xbox live wirelessly with laptop or modified router and improving xbox live NAT rating:

How to connect to xbox live wirelessly

Aug 19, 2008 | Microsoft Xbox 360 Console

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