If you are having trouble hooking the hose to the machine, your latch is mostlikely broken. This can be replaced. You can either buy the latch at your Aerus/Electrolux shop and replace it yourself if you are mechanical or have the service manager do it for you. There shouldn't be very much of a charge for this simple process.
If you are talking about hooking the hose to the wands, there is a latch that will need to be replaced. If so, the best thing to do is have the service manager replace the latch because there are wires in the hose handle that are sometimes hard to deal with.
Joe
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