Question about Nostalgia Electrics CCP-509 Popcorn Maker

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Nostalgia Electrics Warming Tray

I have a Nostagia Electrics Warming Tray Model # FS-016PC with a broken temperature controller - simple reostat design, part number HT-1282. Cannot find replacement part or any information on the web on where to source - can you help

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Re: Nostalgia Electrics Warming Tray

I actually just had a pleasant experience contacting Hellman Group, (The manufacturer of Nostalgia Electric appliances and popcorn machines). I called the main number, pressed 1 for customer support, and after 3 tries (got an answering machine the first couple of times), I got someone in customer service who was able to help me get the part I wanted.
The Helman Group, Ltd.
1621 Beacon Place
Oxnard, CA 93033

Posted on Feb 04, 2008

Re: Nostalgia Electrics Warming Tray

You must of hit the Hellman lottery - I called three times - all were directed to voice mail, and left five e-mail messages, the last one about as direct as one could get, each with the make, model, part number etc - no reponse - nothing.

Absolutely ponderous...

Posted on Feb 05, 2008

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Nostalgia Electrics CCP-509 Movie Time Popcorn Maker
  • Now for the finishing touch -- a full sized popcorn cart that makes delicious, old fashioned, movie house popcorn. The design is nostalgic, but the features are very modern.
  • Tempered glass window.
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Sounds like you need a new kettle. You can get a new one by calling 920-347-9122 for Nostalgia Electrics customer service.

Jul 04, 2009 | Nostalgia Electrics CCP-509 Popcorn Maker

3 Answers

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