Question about Dell W4201C 42 in. Plasma HDTV

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Close caption works when I select the input for tv, select hdmi input and the close caption option disappears from the menu. I have a shaw cable pvr hd box and need the close caption to work on all channels. Any suggestions ?

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Re: Close caption works when I select the input for tv,...

You need to turn on closed captions through the menu of your PVR. To have it on all the time, turn the box off, press menu on the front of the box, and scroll down to captions.
This should fix the problem

Posted on Mar 10, 2008

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Can't see image with shaw pvr on toshiba 32hl57

I presume you followed the instructions in the TV manual during hookup and did not hook up with the units powered up and did select the correct input with the remote?

If you have another unit that uses HDMI try a direct hookup with it to see if the HDMI input is working.

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To view the captions, all you have to do is turn on the decoder by following these simple steps:
  1. Access your TV menu screen using your remote or by pressing a button on the face of the TV.
  2. Select the closed captions heading. Several different caption options may appear.
  3. Select the "CC1" option.
  4. Exit the menu.
Closed captions should appear within approximately one minute of adjusting this setting. If they do not, review this portion of your television's operating manual or contact the manufacturer of the television set.

Public Television stations do not transmit Closed captioning

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HDMI cable hooked up, now CLOSED CAPTIONING is stuck on!

It has got to be the box. I would try to contact Scientific Atlanta if any way possible. The TV doesn't choose what inputs it shows CC.In other words, it would show it on all Inputs if it was the TV. Good luck and Thanks

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the closed captioning will only work when the tuner is selected. if you are using a hdmi input from a cable box you need to use the cable box's c.c.

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1 Answer

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The TV will not display closed caption with HDMI input. It must either over-the-air (antenna) or composite input for the TV to manage CC.

To get CC with HDMI from your Comcast DVR, you need to configure the cable box. Instructions can be found here:

If you want CC all of the time, this works well. But since you must power-off the cable box to change the setting, switching CC on and off is a real pain.

Your set-up is similar to mine (Sharp Aquos 46" and Comcast DVR). I have the composite output from the cable box going to a DVD-recorder and on to the TV. Whenever I need CC (usually to catch some mumbled dialog), I just rewind the DVR, and switch the TV input to the composite input. Then I switch back to HDMI to continue watching in HD.

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4 Answers

Closed caption problem

I had the same issue... here's what I did.  If power off your cable box, then press the menu button, there's a selection to enable or disable Closed Captioning.  This works for both HD series Motorola boxes Comcast offers, at least in the Minneapolis/St. Paul area.  Hope this helps!

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I have a Sharp Aquos 46" and go a Comcast HD receiver as well, and had the same problem turning off the Closed Captioning. I order to turn it off you need to go into the box user setting by (starting w/ the cable box and tv on) pressing the power button for the cable box then the menu button for the cable box. This will open up the user settings menu. Just toggle CLOSED CAPTION to DISABLED.

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1 Answer

Closed captions will not disappear

Some TV will not display close caption in HD mode. This is why its Grey out in HD mode. If you switch to regular input, i can bet you your close caption will not be Grey out. The problem you are having is your cable box has close caption enable. You must go into the cable box menu and turn caption off. In some box you may have to call your cable provide for assistant.

Best regards

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redrover 11-13-2007, 01:03 PM Well I stumbled onto the solution to my problem, finally, but no thanks to any of the tech at my cable

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