Question about GE 46GW947 46" Rear Projection Television

1 Answer

Convergence option is missing

I have a GE 46GW947 that has 2 problems...one old from several years ago and one new one since last night.
The new problem occurred this morning when I first turned on the TV. It's like watching a 3D movie without the red and blue glasses. I access the "Menu" with the remote and from the "Screen Menu" I have options 1 (Closed Caption Display), 2 (Closed Caption Mode) and 3 (Menu Language) and 0 (Exit). The one for option 4 (Adjust Projection TV) is no longer showing, it's gone. It's always been there before. Any ideas as to what happened or how to get it back would be greatly appreciated. GE tells me that they do not support this Projection TV, see below and I would say they have not supported it since the day it was released.

The old problem is that the on-board sound has not worked since 13 months after the set was purchased, (I now use external speakers from the cable box for sound) and after many many attempts to get a part # from GE (RCA) they still cannot find one. They cannot even tell me if a computer sound card would work in the set. Thank You, A Grateful Consumer

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  • CDTWITTYBIRD Feb 14, 2008

    i have the same kind of tv and dont have the number four option to adjust and align the tv.i dont know what to do without that option

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  • GE Master
  • 8,617 Answers

You have a problem in the deflection board causing the convergence menu to drop out, and the audio out put is causing your problems with audio. You can get parts at this link. Just let them know your model number and they will get back to you quickly.
http://servicemanuals.vstore.ca/

Posted on Apr 30, 2008

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