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Digital Arts and Craft Studio - Fisher Price - Installing problems

I bought the Digital and Craft Studio for my daughter , however when trying to install it on the computer there is an error message saying: "The Digital & Craft Studio was not found. Please reconnect and try again. If you receive this message a second time please contact Fisher Price consumer Affair" .
I have conected the console in different USB ports, we get the sound of plogged in or out but no other message or signal that console is there.
It´s saturday, my daughter is dissapointed, and the F.P. calls center is not working..
So any help from you guys will be more than welcome..
Thanks
Daniel

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  • didings Jan 26, 2008

    however when trying to install it on the computer there is an error message saying: "The Digital & Craft Studio was not found. Please reconnect and try again. If you receive this message a second time please contact Fisher Price consumer Affair" .

  • avernet Jul 24, 2008

    however when trying to install it on the computer there is an error message saying: "The Digital & Craft Studio was not found. Please reconnect and try again. If you receive this message a second time please contact Fisher Price consumer Affair" .

  • tonyrod May 11, 2010

    Hola Dicarpio y Jackerdick. Estoy en la misma situacion que ustedes. Tambien soy de Venezuela y tengo un año tratando de instalarles el aparato a las niñas pero sin exito hasta el momento. Por favor, podrian ayudarme? Gracias.

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Any help I can not find the CD that came with my daughter Digital Arts & Crafts Studio can any one email me a copy or tell me where to find it?
Pleaseeee...

Posted on Jul 02, 2008

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Hi guys, thanks for writting. I finally called Fisher-Price and they came with the solution. It was basically that my computer was set in Spanish (since I live in Venezuela) and the software was in English, I bought the device in the US.
So, they sent to me via Fisher-Price Venezuela a software in Spanish and problem solved. My daughter loved it..after some dissapointment when trying to install it at the beggining.
Good luck
DC

Posted on May 08, 2008

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Hola! estuve leyendo el problema con el DACS y me sucede lo mismo, tambien estoy en Venezuela y lo compre en USA por Amazon.com... sera que pueden decirme donde descargar el software del DACS para sistemas operativos en español o si es posible sera que alguien puede enviarmelo a mi correo ;) ya que desde el año pasado le compre este juguete a mi sobrina y es la fecha en que aun no lo ha podido usar :(

Posted on Nov 15, 2008

  • jacor79 Dec 25, 2010

    me pueden decir si puedo descargar el software en algun sitio de internet? por favor

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I bought the Digital and Craft Studio for my daughter , however when trying to install it on the computer there is an error message saying: "The Digital & Craft Studio was not found. Please reconnect and try again. If you receive this message a second time please contact Fisher... Read more

Posted on Jan 26, 2008

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