Question about Canon PowerShot A560 Digital Camera

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How do you fix 'lens error restart camera' I put it in my bookbag. I guess i threw my bookbag around and now i have this "lens error, restart camera." The lens froze halfway and it's staying that way. Please help.

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  • claytonrand Feb 23, 2008

    my camera fell on the ground, and now i have lens error. Please help

  • Anonymous Feb 23, 2008

    I dropped my camera and 4 small bits fell out of the lens when i tryed to fix it , the lens got stuck and i tryed to pull it out now 4 bits little bits have fallen out i need a picture of the lens so i can put these back, can someone help please email me at glitzyprincess@hotmail.co.uk

  • Anonymous Feb 23, 2008

    restarted

  • achamou Mar 02, 2008

    lens error restart camera

  • achamou Mar 02, 2008

    lens error

  • katiexxsayss Mar 02, 2008

    yes I have the same problem and i have no idea how to fix it

    im calling canon store in the USA

    is yours still under warante?

  • katiexxsayss Mar 02, 2008

    one day i dropped my canon powershot camara when it was on

    and the lens froze about half way

    now whenever i try to turn it on

    it says lens error, restart camara

    please help and tell me how i can fix this!

  • babedec31 Mar 26, 2008

    my camera was dropped on the floor and now when i try and turn it on my camera, the screen reads lense error restart camera. i have tried and put new batteries in, turning it on and off but still the same thing shows up.

  • Anonymous Jun 08, 2008

    I just flat out dropped my sister's camera. It says to restart because of "lens error". How do I fix it???

  • SHRTYSXY2000 Jun 23, 2008

    I WAS RUNNINIG AND I DROPPED THE POWERSHOTA560 CAMERA IN THE STREET AND NOW THE LENS DOES NOT OPEN AT ALL AND THE CAMERA SAYS RESTART CAMERA LENS ERROR. IF YOU CAN HELP ME WITH MY PROBLEM MY EMAIL ADRESS IS SHRTYSXY2000@YAHOO.COM

  • Anonymous Jun 25, 2008

    my camera lens woun't go in.

  • Frodee1 Jul 07, 2008

    whenever i turn on the camera i get a black screen, it beeps twice then says lens error, restart camera. I've tried taking out the batteries, memory card and turn it on and off..nothing seems to work

  • idolcutee Jul 12, 2008

    ya i was taking pics of me and im going to a concert in 4 weeks and it fell on the ground and shuitoff and the lens is open and it keeps sayi "lens error restart camera" adn i didnt tell my mama cuz she will be pissed. sum1 help meeeeee

  • jasminerice Jul 23, 2008

    my camera dropped on the dirt and it said "lens error restart camera" and i can't fix it! i don't want to send it in to get repair. HELP?!

  • cfilep Aug 03, 2008

    When I turn on my camera my lens wont open and it will beep and say Lens error,resart camera. What should I do?

  • Anonymous Sep 01, 2008

    it wont open!!!!

  • spank_76 Sep 01, 2008

    it wont open and the lens is stuck!

  • kirste27 Sep 25, 2008

    I just turned my camera on one day and pressed the playback button as it was turning on and I got the "Lens error, restart camera" message. The lens is out almost all the way and is staying like that. Every time I try pushing the power button, after about 10 seconds of the green light flashing, it gives me the same message!

  • imluvnhorses Oct 01, 2008

    omg! I got my a560 4 christmas and my friend was using it with the ******** her wrist and it hit my bed and the "lens error" message popped up!!!!! what do i do??????? is there a way to return or exchange it or a cheap way to fix it?

  • tbrewington Dec 01, 2008

    When I hit the power button the camera does not power on and displays a error obj "reinicair camara" "restart camera". I have changed the batteries and still can't get the camera working. I have not dropped the camera or anything.

  • Quinnybear Dec 07, 2008

    The exact same thing happened to me. Its frozen half way, and when i press power, it says Lens error, restart camera.

    HOW DO I RESTART IT!?!?

  • jalisadt Jan 23, 2009

    its been a while since it happened but somehow my lens got stuck on canon powershot a560 and ive had to use my dads like 6 year old hd camera and i cant do it anymore. he has no features at all. im a photographer, i need zoom at least! can someone please tell me how to fix my stuck lens??

  • jjordann18 Jan 29, 2009

    the canon powershot a560 is blur and the lens want go back in without cutting offf. not sure what happen to it...

  • taylorlee82 Feb 17, 2009

    lens error restart camera comes up every time i switch it on the lens is half way out it's the last time i let my girlfriend touch it!!!

  • pamela ortiz Feb 18, 2009

    lenserro restrat camera

  • Anonymous Mar 20, 2009

    I turn on my camera and it says acces but after a while it says to turn power off and on again.But it still shows the pictures and videos i have on it. It also turns off when i click to take a picture.Any help?

  • Anonymous Apr 03, 2009

    my camera lens is completely extended out all the way. however, when i turn it back on, instead of going retracting back inside the camera, the lens just stays out.

  • Anonymous Apr 04, 2009

    I have the exact same problem
    I have a Canon Powershot S51S and its very expensive. I need help :(


  • MR SAMUEL Jun 27, 2012

    I AM FROM BANGALORE MY CAMERA HAD LENS ISSUE AND I GOT THE CAMERA FIXED AT MATA ELECTRONICS, SP ROAD, BANGALORE. NEAR TOWN HALL. VERY GOOD SERVICE AND I APPRECIATE IT . CONTACT 9035871324

  • SURAJ Aug 19, 2012

    i am from bangalore south, my digicam had a lens promblem , we got it fixed at sp road,mata electronics and it was done in 4 hours . good service. for details contact 9035871324, thank you

  • ms singh Aug 28, 2012

    i am from bangalore, i got my camera serviced from mata electronics at sp road,near town hall,the camera had lens error promblem and mata electronics repaired my camera in 1 day and they charged me 850/- rs ,contact mr vijay 9035871324.thanx

  • ravi Jan 15, 2013

    i had a canon s100 it had alens error promblem i got it fixed from mata cameras in blore at sp rd and now the camera is perfect. thanx to mata cameras .pls contact 9035871324

  • ravi Jan 15, 2013

    canon service blore 9035871324

  • ravi Jan 15, 2013

    canon camera s100 lens issue was repaired at mata camera ,sp rd, blore 9035871324

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  • Canon Master
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The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Jan 12, 2008

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I got the same error message (after the camera was dropped). A couple of hard taps with my fingers (not too hard) seemed to fix the problem.

Posted on Nov 22, 2009

  • dfgdfzsdf Oct 31, 2010

    How was the camera tapped? which part?

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With the suggestions of several posters and after changing batteries, blowing air around the stepped lens, brushing with a dry toothbrush, the lens finally extended. One poster suggested holding on to the lens gently and just barely twisting it back and forth a tiny bit to seat the pins. You can feel them catching. It seems to be a total fix. Have not had a lens error warning again but I will certainly have many things to try if I do. Thank you all so much.

Posted on Apr 20, 2010

  • madions Nov 07, 2010

    YAY this worked for me too. thanks!

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I find on my SX1 IS that I'll get the lens error if I switch it on with the lens pointing upwards or maybe even horizontal. Point the camera down when switching on and it'll work fine at any angle afterwards. Don't ask why, but it works for me and my camera, and I just put it down to a quirk of the motor drive. Admiral Nelson

Posted on Feb 01, 2010

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  • Contributor
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For this problem, it should be professionally serviced. You can have it serviced at this place: www.camerasandparts.com They look after the Canon Powershots only and the work through them is superb. They are not expensive at all. If you have a Canon with a lens error, they'd be the place. That's where a lot of people go for help with the Powershots. Good luck with it.

Posted on Aug 20, 2012

  • Charles Collins Apr 19, 2013

    Are you crazy? These people want $99 to fix this. Most of these cameras are not worth $50.

  • Canon_Help_03
    Canon_Help_03 Oct 22, 2014

    Look at the model and the cost. If your model isn't worth the cost, don't get it looked after. If it is worth more than what they charge, it probably makes sense to look after it. They are about the most affordable for service on the Canons that we know of and their work is excellent. If it's not cost effective for your model though then it might not make sense. Many of the models are worth fixing though, it's depending on the age and how much you like the camera.

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I HAD A LENS ERROR IN MY CANON IXUS CAMERA AND I FINALLY GOT A VERY GOOD SERVICE CENTRE AT BANGALORE, SP RD, MATA ELECTRONICS
(CANON SERVICE) PLS CONTACT MR VIJAY 9035871324. 08022130711.

Posted on Jun 05, 2011

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One of the common reasons for this problem is dust partials which stacked in your camera lens motor. It's bit hard to sort out if this is the case.

Posted on Aug 09, 2016

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  • Canon Master
  • 993 Answers

Let the battery out ,then in & start

Posted on Jan 09, 2015

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My canon keeps say error lend how do i restar my canon

Posted on Aug 30, 2012

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I am from chenai , i had a promblem with canon s100 . it had a issue as it had a lens error msg and it was not repairable in chennai. as my friend suggested me to visit mata cameras in blore at sp rd and they have repaired my camera very well.contact details 9035871324

Posted on Jan 15, 2013

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SOURCE: how do you fix 'lens error restart camera'

This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Feb 23, 2010

  • 1 Answer

SOURCE: how do you fix 'lens error restart camera'

WE WENT TO THA BEACH AND TOOK SOME PIC AND LATER THAT DAY WHEN WE WENT TO TAKE MORE PIC IT SAID LENS ERROR RESTART CAMERA BUT WE DON'T KNOW HOW TO RESTART THE CAM

Posted on Aug 20, 2008

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