Question about Frigidaire FRS23KR4AW Side by Side Refrigerator

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Intermittent Ice Dispenser

Haveing a problem with ice dispenser were it will not always dipsence either crushed or cube ice. I ahve removed the container and made sure the gear is spinning. Then put the container back and no ice. Some times it workes some times it doesn't.

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Re: Intermittent Ice Dispenser

Ice dispenser does not dispense crushed ice...only cubes

Posted on Jan 13, 2008

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Why are my ice cubes dispensing faster than my crushed ice. I changed the auger assembly and crush ice is still slow coming out of dispenser.

Hello Theresa;

My name is Peter. I am a retired field service refrigeration technician.

I have gone on many a service call in regards to this issue. People like their crushed ice.

The auger was not the problem. It is the nature of the beast.

Regular ice cubes have more density (Heavy) and exit through the door dispenser with no problem.

With crushed ice, shaved chips they are lite. When you dispense crushed ice the ambient room temperature (warm air) creates condensate and bines the crushed ice together. Fragments of the crushed ice block the dispenser flapper from closing all the way. The flapper remains a little bit open and ices up.

The manufacturers recommend after you run crushed ice that you run cubes through your dispenser to clear the crushed ice fragments.

Well, that solution is from engineers sitting in a office.

The solution is, from a old experienced field technician is: Reach up and wipe the flapper with a dry cloth. Look up and make sure the flapper is completely closed.

If you need a tech call me at 414-306-1362. Glen Burnie, Maryland, USA

Dec 30, 2014 | Refrigerators

1 Answer

Ice maker crushes ice but wont dispense Crushed ice

Good Afternoon Friend,

I understand that the ice maker in your Frigidaire refrigerator, model# FRS23H7CS, is crushing your ice, but will not dispense the crushed ice. It sounds like the dispenser is possibly jammed. Follow the following steps for a possible resolution:

    1)The ice has melted and frozen around the auger due to infrequent use, temperature fluctuations, and/or power outages. Remove the ice container, thaw, and empty the contents. Clean the container, wipe dry, and replace it in the proper position. When new ice is made, dispenser should operate.

    2)Ice cubes are jammed between the ice maker and the back of ice container. Remove the ice cubes that are jamming the dispenser.

    3)Ice cubes could be frozen together. Use the dispenser often so that cubes do not freeze together.

    4)The ice cubes are hollow or smaller than normal. The ice & water filter cartridge could be clogged. Replace the filter cartridge. Dispensing system operates best at 20 - 100 psi water pressure. Well water pressures should fall within this range.

    If the above does not work, I suggest resetting your appliance, by either unplugging it or shutting the power off at your home's circuit breaker, for 3-5 minutes. Turn the power back on and try dispensing crushed ice. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your appliances status has changed successfully.

    -Best Regards-

Jun 20, 2014 | Frigidaire FRS23H7CS Side by Side...

1 Answer

Dispenses crushed ice only, not cubed

remove the dispenser bucket where the ice drops into inside the freezer and get a Tupper ware bowl,remove the bucket and dump this ice into the bowl,then rinse with the dispenser bucket with warm tap water to melt any ice on each end of this ice maker,then wipe dry and replace into freezer where you removed it to get cold again and leave empty till the next harvest of ice,this can be normal on some units after so many weeks,as it will not let the blades retract so as just to dispense only cubes,once bucket is cleaned of ice jams the solenoid and blades will again retract for cubes only

Feb 10, 2013 | Refrigerators

1 Answer

Ice cube stuck on crush

remove the ice bin,there must be a chunk of ice blocking the cubed dispenser chute of the dispenser and channeling all ice thru the chopper chute,run hot water thru it to melt any chunks blocking the cube chute,then dry it and let it get cold before filling with new ice or you will have the same issue again

Aug 12, 2012 | Frigidaire Refrigerators

1 Answer

Dispenses crushed ice instead of cube ice

You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid

Aug 31, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Dispenses crushed ice and will not dispense ice cubes

You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid

Aug 17, 2009 | Frigidaire FRS23H7CS Side by Side...

1 Answer

Can't make ice cubes only crushed ice

Hi: There is a flap right where the ice dispenses. When you remove the bin you will see it when inverted. This flap has to open for the ice to be cubed. You might rember a slap as it swung open when it worked. There is a bar that runs from the flap to the back of the dispenser. Work it manually to see if it's jammed or broken. If not look at the back of the freezer and remove the metal panel if neccessary, to find the jam or defective part. I hope this helps, Jeff

Jun 02, 2009 | Frigidaire FRS3R5EMB Side by Side...

3 Answers

Ice dispenser will not switch back to cubed from crushed

Had the same problem, dispenser stuck on crushed ice, even when cubed ice is selected.  There is a magnetic switch behind the panel where the motor for the ice dispenser is.  It gets water in it and freezes so it is not free to go up and down.  It is always down for crushed, but for cubed ice, the magnet pulls it up.  when it's frozen with ice, all you'll get is crushed.  You'll have to defrost it.  You can defrost the whole freezer, but better to just remove the ice dispenser and defrost that. Three 1/4'' bolts hold secure it.  You'll have to unplug the wires from the back of the freezer to remove the unit. The just let it defrost and dry. You can remove the switch from the panel and dry it out too.   I've had to to this several times and am looking for a solution to keeping water out of the thing so it won't freeze again. Has anybody solved that?

Mar 15, 2009 | GE Refrigerators

1 Answer

My icemaker is not making ice. This has happened 3 times in the past 3 years but this is the longest it has gone without making ice. The other 2 times it lasted 2 days. It has now been 4 daysince the ice...

Check the following:
 Is the freezer door closed completely?
 Is the ice storage bin installed correctly?
 Is there ice in the storage bin?
 Has the ice frozen in the storage bin?
 Is ice stuck in the delivery chute?
 Has the wrong ice been added to the storage bin? Use only
cubes produced by the current ice maker.
 Has the ice melted around the auger (metal spiral) in the
ice bucket?
Dump the ice cubes and clean the ice storage
 Is the ice dispenser stalling while dispensing “crushed”
Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.
 Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.

May 15, 2008 | Amana Refrigerators

2 Answers

Ice dispenser only dispenses crushed ice

You may not need to replace the solenoid.  If you hear the hum, and not a loud click and don't see then rod move, it may be frozen with ice.  Test it manually with your hand, it should be free  to move up and down.  If not, then it is frozen with ice.  Remove the ice dispenser and let it thaw and dry out.  You should then be able to move to rod and it will work fine, at least until it freezes again.  Anyone know how to prevent it from freezing up? Its a continual problem for me

Apr 06, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

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