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Going from 7.5 to 8.1 and from os9 to os10

I have been frustrated by the lack of support I received from the media 100 customer service folks... I am stuck and am not sure which way to go...I am hoping you folks can provide some options for me. Here's my situation.... I had a PowerMac G4 which ran os9.2 and I had the p6000 vincent card installed running media 100 7.5.  This was over two years ago. The company I worked for abandoned their interest in video productions so the system sat dormant until recently when I tried to start it.  I ended up replacing the Mac with a newer G4 model...this one came with os 10 installed.  I have the update disks from media 100 to go to 8.1 which is supposed to work with os 10....however try as I might, I cannot get the system installed...the system key numbers are not recognized ?  I tried contacting the people at media 100...they replied telling me I had to pay a $495 fee to upgrade to version 8.2!!!!! (the company let their platinum service contract lapse when they abandoned their interest in video). Is there anything I can do the system working?  It will not run with either the 7.5 system installed or the 8.1 system installed?  I would appreciate any advice you can provide. Thank you. Gary

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Re: going from 7.5 to 8.1 and from os9 to os10

You must remove registry key from system, then you can install with no problems!

Posted on Jan 23, 2008

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