Question about Refrigerators
Kenmore model 253.44383402..Ice/water dispenser in door.....When you push a glass against the ice dispensar arm, ice comes out but it stays engaged and you have to "pull" it back out with your hand or ice just keeps being dispensed. I figured out how to take off the faceplate but how do I remove the inner parts so that i can locate which piece needs to be replaced? Also, when I took of the front cover of the dispenser there is a thin flat wire that attaches to the frame by being inserted into a slot. The wire came out and I stuck it back in but it doesnt seem real secure because it will pull back out easily. Do I need to apply a little glue to the wire to assure it stays in the slot?
CM, there are 2 things that'd cause this. One is inexpensive, the other is not. First, check the cheap one... That rectangular rubber piece in back of your dispenser area is only a cover for a cantilever device. When you push in on this with a cup, the cantilever swivels back toward you and makes contact with a micro-switch. This switch sends power to the integrated circuit board which, in turn, performs the function you requested (cubed, crushed, water). OK... unplug your fridge. Then use your ears to diagnose this. Push the actuator pad several times in and out and listen for the tell-tale "click click" of the micro-switch. If you hear it clicking, it's good. Plug your fridge back in. Now for the expensive part. If your micro-switch clicks, your dispenser control board is fried and needs to be replaced. (I'm afraid that this is the case because the board controls the light as well as all the other functions.) UNPLUG YOUR FRIDGE BEFORE REPAIRING! To gain access the board, use a small flat blade screwdriver and remove the fascia panel starting at the bottom first. Just begin prying it gently off. Then remove the screws that are holding the board assy in place and gently pull it out. Take note of all of the wiring so you can re-install it correctly. The board number you need is #61005274. Unfortunately, it lists for about $100. A professional repairman would charge you over $200 for the repair, so you're actually saving money here! BTW, we recommend using a Belkin Surge protector for all appliances that utilize electronic controls. (you wouldn't plug you computer directly into a wall outlet, would you?) We regularly use these... http://www.acehardwareoutlet.com/(a1q3xi45sxgfbzm0qejhei55)/ProductDetails.aspx?SKU=3115672
Posted on Aug 01, 2007
It's pretty easy to remove by yourself. DO NOT force it or it will probably break. Nice and easy will do it. You'll need a flat headed screw-driver and a towel.
-There are 4 retaining tabs. 2 on top and 2 on the bottom.
-Remove the drip tray in the dispenser area
-Start with the bottom. Before starting, look underneath the surround (yes--bend down, stoop or lie on the floor -- your preference) You will see 2 thin slots. That's exactly where the tabs are. Do one tab at a time.
-Place the folded towel under the surround at the same time you are placing the screwdriver tip gently at the slot---DON'T apply pressure to the screw-driver yet.
(The towel will protect the paint and by being folded will provide a slight leverage for the screwdriver) Hold the towel against the door with the same hand you're holding the screw-driver with. If you can't....then cry for help.
-With your free hand press down firmly on the lower part of the surround (where you removed drip tray from) ...at the same time GENTLY pry with the screw-driver.
It shout pop out pretty easily.
-Repeat for the other bottom tab.
-For the top tabs, lift the entire surround up and then out.
-Remove the wiring harness and VOILA!!!
-Show off to your wife.
Posted on Jul 03, 2008
If you look at the bottom of the facial plate, underneath. There are two slots to insert a flat screw driver. You should be able to access everything once you take that off. Good luck
Posted on Apr 24, 2009
check for a child lockout button it will look like a tiny padlock ,press and hold for 3 sec.(could be the freezer door light switch)
Posted on Jul 24, 2009
I had the same problem with our Whirlpool Gold. Which by the way was just out of warranty. The guy who repaired the problem told us that since there were so many replacement dispenser motors at different supply locations that there must be a problem. I think that the root cause is the arm in the ice holder is hard to move, and it burns the dispenser ( #2252130) motor out. Whirlpool should get to the bottom of this and offer free or reduced repairs. Motor # 2252130
Posted on Jul 29, 2010
Tips for a great answer:
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and water dispensers are convenient to have on your refrigerator, but
can also cause a lot of aggravation if they are not functioning
If your water valves are not defective and you are still
experiencing water or ice delays, you may have a clog in your
refrigerator hose line.
Instructions and material needed to fix it up.
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