Question about HP LightScribe dvd640i (DVD640I) DVD±RW Dual Layer Burner

2 Answers

HP Lightscribe DVD 1040 dvd writer

My new dvd/cd burner (internal) worked fine for a while, then all of a sudden
my computer won't recognize that drive. It play's prerecorded DVD's fine
but every time I put a recorded one (DVD-R or DVD+R) it doesnt recognize the drive or It says there is no disc in the drive. Somebody PLEASE HELP ME!!!!


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  • 5 more comments 
  • kittikat Jan 14, 2008

    my dvd writer only copies every now and pc is only 8months old so i have spent 4 days on the phone with dell why they try to troubleshoot.each time the problem seems fixed it happens again,i have reset pc and tried both nero and roxio.any idea's? could it be the laser?

  • lakkahari Aug 24, 2008

    cd's are played but not dvd's

  • Ron Pencek Dec 24, 2008

    All my dvd's show up as cd's and not dvd's and the all have no free space on them.

  • Anonymous Apr 05, 2009

    same prob...just updated winxp service pack....i bet thas the prob...looking for firmware update

  • jimmylou Apr 26, 2009

    my hp1040lightscribe won't recognize the drive for burning. Help. It keeps telling me to put a blank disc in and when I do, it still doesn't recognize it and won't burn it.

  • b13m May 10, 2009

    the same problem it shows up in my computer but it will not play or any other type of function and when I try to install the software that came with it the drive does not read or write can someone help please!

  • b13m May 10, 2009

    the same problem



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  • 75 Answers

Try a firmware update

Posted on Jan 12, 2008

  • Larry McAndrews
    Larry McAndrews Aug 28, 2014

    What os a firmware update?



Missing DMA (Direct Access Memory)

Posted on Jun 19, 2008


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2 Answers

A freind let me borrow their hp dvd 1040e external 20x multiformat dvd writer. i can burn the music on cds fine with itunes, but i cant figure out how to use the litescribe to burn images on the tops....

You will need Nero burning software. It will after the normal burn show you a screen where you place the image you want to burn for lightscribe. Another failing with lightscribe is that you must have lightscribe discs!

Jul 09, 2011 | HP DVD1040i 20x Super Multiformat Dvd...

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I need the drivers for HP dvd1040e DVD Writer

GET all drivers and templates etc at:
Check it out, worked to recognize my HP Super Driver. Download it all, include the diagnostic. Anybody who has a lightScribe should beable to use this.

Dec 01, 2010 | HP DVD1040i 20x Super Multiformat Dvd...

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I have an HP dvd1040 Lightscribe DVD RW burner. It's been working fine ever since I bought it over a year ago. All of a sudden, today, it won't open. What can I do to get it to open?

there should be a small pinhole on the front of the drive.

insert the end of a paper-clip straight into the hole, you should feel a little resistance. push in a bit until the drive bay cracks open. use your fingers to pry it the rest of the way open.

Nov 07, 2010 | HP DVD1040i 20x Super Multiformat Dvd...

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I have a HP model dvd1040i-H16 Super Muti DVD Writer Man.Date april 2007.I'm trying to install in a Dell GX 260 is this player a IDIE Cable or Sata?I don't think Dell supports Sata is there some way to...

Should be IDE cable...IDE interface according to the specs. You computer has IDE connections so the drive should work.
Product Specification Model HP DVD1040i Lightscribe 20X DVD Burner/Black/Retail Manufacturer HP Mfr Part # DVD1040i Buffer 2MB Interface IDE
  • Internal DVD ±R/±RW drive with DVD±R up to 20X, double-layer recording, DVD-RAM, and LightScribe direct disc labeling
  • Software CD including electronic user's guide
  • Quick-Start placemat
  • Getting Help guide
  • Installation screws
  • Nero 7 Essentials
Data Transfer Rate (Read)
  • DVD-ROM up to 16X (CAV)
  • CD-ROM up to 48x (CAV)
  • Data Transfer Rate (Write)
  • DVD+R up to 20X (CAV)
  • DVD+RW up to 8X (ZCLV)
  • DVD-R up to 20X (CAV)
  • DVD-RW up to 6X (ZCLV)
  • DVD+R Double Layer up to 8X (ZCLV)
  • DVD-R Dual Layer up to 8X (CLV)
  • DVD-RAM up to 12X (PCAV)
  • CD-R up to 48x (CAV)
  • CD-RW up to 32x (ZCAV)
  • Access time
  • DVD 160 ms
  • CD 160 ms (typical)
  • Supported Disc
  • CD Text, CD Extra, CD-DA (audio), CD-I, CD-ROM XA, Photo CD, Video CD, CD-ROM
  • OS requirement
  • Windows 2000 Professional SP4
  • Windows XP Home edition
  • Windows XP Professional
  • Warranty 1 Year Weight 3.3 lbs

    Jan 12, 2010 | HP DVD1040i 20x Super Multiformat Dvd...

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    Wont burn cd dvd on my dvd1040i

    question? what software are you using to try to burn from? the drivers and firmware for that burner lightscribe are available at the hp website if you need them.

    Jul 08, 2009 | HP DVD1040i 20x Super Multiformat Dvd...

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    Why Can't I get my computer to print Lightscribe labels

    Try going to and using their program. It works really well for me

    Dec 23, 2008 | HP LightScribe dvd640i (DVD640I)...

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    HP DVD 1040 external lightscribe

    1. Clean Drive: commercial cd/dvd cleaner + air compressed can with narrow pipe inserted into device to reach lens.
    2. Update you sw from (Control panel, diagnostic tool, application)
    3. be sure service is started: as Administrator go to Control panel/Administrative tools/Services
      double-click on Lightscribe Service, and if it says disabled change it to automatic, then "start service" in the left pane if is already started and set to automatic stop and restart it you don't have to reboot to see results.
    It worked for me on HP6710b with internal drive and with liteon external burner

    Dec 16, 2008 | HP DVD1040e DVD-RAM Burner

    1 Answer


    first connect it to the computer. if it doesnt recognize restart your computer. if it presist replace usb cord.

    be sure that you have driver for your dvd writer.

    Jan 30, 2008 | HP LightScribe dvd640i (DVD640I)...

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