Question about Sub-Zero 695/O Side by Side Refrigerator

3 Answers

Water/Ice Dispenser Does Not Consistently Work

Our ice maker/water dispenser does not consistently work. At times when you hit either the ice or water dispenser button on the door, the lights simply blink and nothing happens. If I open the door and press the unit on/off button, this usually solves the problem. Any suggestions on a more permanent fix?

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  • BETC1060 Apr 06, 2009

    I bought my SubZero 695 in May 2005...have had several problems...one of which being I had to disconnect my under the sink reverse osmosis system to get the icemaker to work. Now that I have total house R/O it works for the most part, but a few times a week, I get an ice cube that gets stuck and won't "dump" and thus prevents further ice from being made (you don't realize you have a problem until you've completely run out of ice). I also have the problem of every now & again not being able to dispense water. No rhyme or reason to it. Have not been very happy with my refrig overall as you expect to have no problems for a long time with a unit as expensive and a "Quality" name brand.

  • Anonymous May 17, 2009

    My ice and water in the door no longer work on my side by side Sub Zero. I can only get the ice from bulk ice inside the fridge. Has anyone out there figured this problem out?

  • Jjzh Jul 23, 2013

    Is there any solution discovered on this topic? I got this issue today, no water unless I turned the unit on/off button. But the "fix" does not last long, after some minutes, it fails again.

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I am buying a 695. The sales person told me that my current
reverse osmosis water system will cause the ice maker to fail.
Im trying to find more out.

Posted on Feb 08, 2008

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Sammy, I am having the same problem with my 695. I have a call into subzero service and will let you know what I find out.

Thanks for your help as it fixed my problem as well, albeit temporarily.

Alan

Posted on Jan 13, 2008

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My ice and water in the door no longer work on my side by side Sub Zero. I can only get the ice from bulk ice inside the fridge.

Thanks,

Sandra

Posted on Jan 09, 2009

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Posted on Jan 02, 2017

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