Question about Compaq Presario 5716 PC Desktop

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No sound and will not allow me to install or play scrabble pc game or any cd

I had a virus on my compaq 5716, took it to a repair place. they fixed that, but when i brought it back home, there was no sound and it will not allow to play the atari/hasbro scrabble that it was before as well as any other cd,s or dvds. HELP!!!!!!!

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  • thos1879 Jan 12, 2008

    no the game will not open and i get various errors all starting with OE. also some jargon about a fatal error(sounds rather terminal) ther is no sound on bootup or through windows media player or real player, both of which i have music stored.

  • Peter Burns May 11, 2010

    What OS are you running?

  • Peter Burns May 11, 2010

    Will those games open, but with no sound? Or will they not open and run at all? If so, what errors do you receive?

  • Anonymous Mar 19, 2014

    My Kaspersky ask if I would allow something through mu PC and I said no, Not knowing that it would disable me from playing the games which I have purchased from wildgametangent. How can I get back so that I may play these games???

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I have an older model 5716 Compaq computer. It will not open the CD drive. It reports the drive is not ready. I had this problem several years ago and it was resolved by a repair that I received on an Internet website. I have forgotten how to perform the repair but it was common problem with this model series of Compaq computers. Would appreciate any help. charts@charter.net Thanks.

Posted on Feb 19, 2008

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I am sorry, but being a computer idiot i don't know what os i am running nor do know how to find out

Posted on Jan 12, 2008

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CD will not open Compaq 5716


Four/five year old Compaq system boards also develop leaks in some of the capacitors that cause the IDE channels to develop read problems. Look for signs of "damage" near the IDE cable connectors.
In addition, the error recovery of the Windows Setup program is, well "really bad". It can not handle CD-Rom or CD errors very well. With this type of problem you have to boot with a startup diskette and see if you can read most of the disk drive. Then create a work folder on the disk drive and copy the contents of the WinXP folder to the temp folder on the disk drive. Then run the Setup from the disk drive.
In some cases like this, you have pull out the CD-Rom drive and if it is on its own IDE cable, change Compaq's default jumper setting from CS (Cable Select) to MS (Master). Usually works a lot better.
The reason you have not had "any trouble" with the drive (that you know about) is that Windows has very good error recover, it just keeps trying, and does not tell you about problems unless there is nothing it can do to get around the problem.





Try a different CD. Can be a bad CD.
Try looking at device manager to confirm that the PC sees the drive.

Right-click on MY Computer and select properties
Go to Hardware and select Device Manager

Try using a CD cleaner as the laser that reads the CD is dirty.

Feb 19, 2008 | Compaq Presario 5716 PC Desktop

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