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sir it may be because accidentally the phone would have made contact with water... my advice is give the set to local service station and change the keypads... hope i have helped you.. thank you sir...
download the set of programs from that link i sent you, if u hav installed drivers for ur v3 as yet, jus plug in the cable n folow the prompts n select the folder called p2k drivers, afer that restart ur pc, install rds lite 2.4 n plug ur fone back in n browse for the small in the the key pad folder n flash ur fone... that shud fix ur keypad issue
Press all of the buttons and keys on the phone one by one with it powered off and the battery out. Make sure they all feel normal to the touch and when pressed. Check the buttons on either side of the main display carefully, as these tend to get stuck more than others.