Question about NorStar BayStack 425-24T (AL2012E41) 24x10/100 Mbps and 2x1000 Mbps Networking Switch

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Baystack 425 flashing amber on all ports

Had a stack of baystacks 425, they lost power and are now all flashing amber on all ports LEDs.

Can't seem to be able to reset them using the UI button. Want to set all to standalone but doesn't work with UI button and so far the console port doesn't work with hyperterminal.

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Re: Baystack 425 flashing amber on all ports

Make sure you're using the correct console cable...if it's not wired correctly, hyperterminal will continue to give you a blank stare no matter what you do. A great way to verify your cable is to try it on another switch that's working ok. Your hyperterminal comm settings should be 9600 baud, 8 data bits, one stop bit, no parity, and flow control disabled...assuming no one changed the default console settings on the switches.

If you are still having trouble getting a prompt from the console, you can try the following procedure, although this is only known to work on earlier versions of the Baystack switches...

Shut down the power and wait for about a minute. With hyperterminal connected...turn on the power and type "NetICs" (don't include the quotes) within 15 seconds of turning on the power. This should place you in a privileged mode and allow you to use the menu to reset the switches to factory defaults. Good luck!

Posted on Jan 12, 2008

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