Question about Canon SmartBase MP360 All-In-One InkJet Printer
The above worked like a charm, and I'm no computer expert and I was able to follow the instructions and fix the problem. this had been driving me nuts for months and no one seemed to be able to fix it despite several attempts with Canon! Thank you very much
Posted on Jan 15, 2009
I had the same problem with my Canon Smartbase MP730. Printer
properties was in Portuguese, no matter how many times the driver was
uninstalled and reinstalled.
By running Filemon from SysInternals I realized that when showing the printer properties files in the
C:\BJPrinter\CNMWINDOWS\Canon MP730 Printer\LanguageModules\0409\
folder were created. One of those files was CNMmhya.hlp. When clicking on it a Help-window with Portuguese text shows up - even though the code 0409 means English. This is a symptom of the problem. This file was copied from somewhere in the Windows folder.
To fix this annoying problem, the following worked for me:
-> Unplug the printer
-> Uninstall the driver
-> Rename the following folder with the portuguese language driver stuff which still remains, even after uninstallation of the driver:
(if you cannot rename it, reboot and try again). You should first check that there are indeed portuguese help-files in this folder. To do that, click on one of the .hlp files. If they are not your problem could be a different one, but it could also be that the files are stored nearby in the file system.
-> Reinstall the driver with the language of your choice. This time there won't be Portuguese files blocking proper installation of your new files.
-> Replug the printer to finish the driver installation
Now you should have finally gotten rid of the Portuguese (which may seem Spanish or Italian to some) text in Printer related windows.
Posted on Dec 07, 2008
Tips for a great answer:
Sep 12, 2011 | Lexmark X3350 All-In-One InkJet Printer
Jun 08, 2011 | HP Officejet 7210 All-In-One InkJet...
Mar 29, 2011 | HP LaserJet 3050 All-In-One Printer
Mar 14, 2011 | Lexmark Printers & Copiers
Sep 21, 2009 | HP LaserJet 4 plus Printer
Sep 17, 2009 | Printers & Copiers
Dec 09, 2008 | Xerox Phaser 6200DP Laser Printer
Aug 28, 2008 | Printers & Copiers
Mar 31, 2008 | Brother DCP 130C All-In-One InkJet Printer
233 people viewed this question
Usually answered in minutes!