Question about Canon PIXMA MP830 All-In-One InkJet Printer

9 Answers

Error code 5010

When i attempt to make a copy the printer will make the copy. But when it has completed this i get an error code 5010 on the LCD. When i want to make another copy i have to turn the computer off and then turn it back on. When i do this the printer will make the copy. But again after it's done, i again get the error code 5010. And this keeps recurring.

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  • sloppyliz Jan 15, 2008

    Same problem. User's manuel doesn't address #5010. Canontechsupport.com no help.

    Damned annoying.

  • destobob Apr 08, 2008

    When i attempt to make a copy the printer will make the copy. But when it has completed this i get an error code 5010 on the LCD. When i want to make another copy i have to turn the computer off and then turn it back on. When i do this the printer will make the copy. But again after it's done, i again get the error code 5010. And this keeps recurring.

  • Anonymous Aug 13, 2008

    This is the first time it has happened, but when I did a scan on my MP830, it scanned it, saved it to the computer, then it gave me error code 5010 on the LCD.

  • Anonymous Aug 28, 2008

    error code 5010

  • ukandoit2 Aug 30, 2008

    Same problem error code 5010 after a document scan, printer almost useless now.

  • helenlund Oct 10, 2008

    Yes - happening all the time. Have to turn on/off and becoming a real pain.

  • jayeerth Feb 02, 2009

    I have had the same problem as well. I opened the printer up and took a look at the inside. If you can not resolve these errors with the above tricks, it is time for a new multifunction printer. All and all I can not complain. I have had my Canon printer for 2 years 8 months and today was the day that it died. I looked back and I paid back in 2006 about ~$280. Which if you think about how long it lasted me and the amount of scanning and printing that I got out of it, not bad at all. Just time for a new one. Maybe I will try the Canon Pixma MX850. Reviews so far are pretty good. 

  • Anonymous Apr 17, 2009

    Error 5010, scanning is stopped!



    restart the printer & move the scan switch several times and it work again!!!

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I got the error code 5010 today (scanner lock switch). I called Canon. The printer's electrical circuitry (brain) needs to be refreshed. This is similar to wireless routers and other devices. They directed me as follows: 1. power OFF the printer 2. Unplug the printer's power cord from the electrical source. 3. Wait AT LEAST 1 minute - no less than 1 minute. 4. After 1 minute, plug-in the printer to the electrical source. Turn on the printer - wait for it to warm up as usual and it should be ok. Mine worked perfectly after the above steps. - Hope this helps.

Posted on Jan 07, 2009

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I was having the same problem but now it is solved.
The same trick worked for me, you need to move the switch that you can see after you open the scanner cover on the left side on the UNLOCK position!!!

Posted on Feb 15, 2008

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This error code can indicate that the scanner is locked--or that the machine "thinks" it's locked, because the carriage is not moving as freely as it should. (The scan lock switch is purely mechanical, so moving it back and forth will do nothing.) After unplugging it, take the machine apart enough to remove the glass platen. (If you can't figure out intuitively how to unscrew and unsnap each part to accomplish this, have a more mechanically-inclined friend do this for you.) With the platen removed, lightly lubricate the rails upon which the carriage rides, as well as the gears, using a silicone spray. Move the carriage back and forth manually several times to spread the silicone. Reassemble and you're back in business.

Posted on Jan 25, 2011

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If you are getting this it relates to the scanner. if the lock is on, release it and problem solved. if the lock is off however then you might be up for a new scanner unit, in which case, time for a new printer cause repairs would be more than a new one! i know, cause i fix these pieces of ****!

Posted on Aug 27, 2008

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Same problem. User's manual doesn't list Error Code 5010. Canontechsupport.com no help. Damned annoying.

Posted on Jan 15, 2008

We had the same problem. The machine told us to unlock the scanner lock. Try that. It worked for us.

Posted on Jan 20, 2008

**** on the ink nozzle. Worked for me

Posted on Mar 05, 2008

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I can not fax, copy or do anything with the machine. Code 5010 pops up and sends a error message.

Posted on Sep 30, 2008

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I get the same problem however I cannot print whatsoever.  My printer is now useless.  No help from Canon.

Posted on Jan 20, 2008

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1 Answer

What are the error codes on my printer,5010 & 6100?


The 5010 error indicates a scanner error. The scanner unit cannot detect the home position, or the scanner unit warming-up is not done properly at power-on. On the LCD, "Scanner is not operating correctly." is displayed.
The 6100 error indicates a logic board error. The check sum value is incorrect in the ROM check at hard-power-on.
Fixing these errors is more expensive than replacing the printer. Sorry.
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Error code 5010 on cANON MP600 ALL IN ON PRINTER


"Issue: ERROR LCD: Error Code 5010
Solution: Press ON/OFF switch to reset the multifunction device

Reset the device when it is not functioning properly.
If the device is not functioning properly or to clear memory, reset it.

1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

2. Wait approximately ten seconds and then press the <ON/OFF> button again.

3. Wait until the device has completed its cycling process before submitting another job request."

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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I can't make my canon mp460 do anything. little used i've just taken it out of it's box again and changed the ink cartridges but nothing. error 5010 showing.


hi
"Issue: ERROR LCD: Error Code 5010
Solution: Press ON/OFF switch to reset the multifunction device

Reset the device when it is not functioning properly.
If the device is not functioning properly or to clear memory, reset it.

1. On the operator panel, press and hold the button for one second. (The display will go blank.)

Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

2. Wait approximately ten seconds and then press the button again.

3. Wait until the device has completed its cycling process before submitting another job request."


or

go to following link you will have more solution

http://www.subnixus.com/error-codes/error-5010.html




May 26, 2011 | Canon PIXMA MP460 All-In-One InkJet...

1 Answer

When I turn the machine on I get an error message on the screen. It says Error code 5010. Nothing works from there. Can you tell me what this means and how I can solve this problem?


Error [5010] may appear after the printer is powered on or when attempting to make a copy or scan. This can happen if an IC on main board of the printer is either malfunctioning or has corrupt data in it.

To confirm if this is due to corrupt data, try clearing the memory by resetting it.

1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

2. Wait approximately ten seconds and then press the <ON/OFF> button again. (or plug back in)

3. Wait until the device has completed its cycling process before submitting another job request.

Then see if you still get same error.

Apr 10, 2011 | Canon PIXMA MP460 All-In-One InkJet...

1 Answer

I have a Canon Pixma MP460 , with Code error 5010. what do I do


Hi,

Issue: ERROR LCD: Error Code 5010
Solution: Press ON/OFF switch to reset the multifunction device

Reset the device when it is not functioning properly.
If the device is not functioning properly or to clear memory, reset it.

1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

2. Wait approximately ten seconds and then press the <ON/OFF> button again.

3. Wait until the device has completed its cycling process before submitting another job request."

Good luck!
And Thanks.

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Error code 5010


Error Code 5010: Canon recommends resetting the machine. Unplug the power cord for 10 seconds. Then press the power button to turn the printer back on. Wait until the device has completed its cycling process before submitting another job request.

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Error code 5010


Yes, same thing happens to me...Error code 5010...and flashing green and orange...alternating lights.

I was trying to photocopy (in basic black, not colour). I had a few pages to copy. I got this 5010 Error code after EACH copy!

I had to turn off the printer after each copy and then turn it back on for the next copy. That's not the worse of it.....once I turned the printer back on and hit copy again...the printer took a VERY long time to scan the item for the next copy. It took me a good 40 minutes to copy 15 pages.
Sooooo irritating!!!!!

Anyone know what to do?

I've also had the paper jam on me tons of times. I am really disappointed with this product. I would not recommend this printer to anyone!

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Regards,
PRINTER DOT COM

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