Automatic shutdown

Jan 16, 2008

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You may try to remove the battery and run the computer only through the power cord and see if the computer will have the same problem. If you do not run into the same problem that means that there is something wrong with the battery. I doubt that is the case but you will have try different thing until you isolate the problem.

Also may try to update your System Bios from http://support.packardbell.com/uk/item/index.php?pn=PB15B00201&g=2000 and see that will help.

My fear is that the fact the computer by itself it is turned off it might be a motherboard issue. Hopefully that it is not the case.

As far as the power settings is concerned you have to check and see if any of the settings say that after a certain time the computer turns off itself when it has not been used.

Does the computer turns off, meaning that while the computer is working it just goes dead? Or is it that after a certain time when the computer has not been used it just turns off or shuts down?

Also when you turn the computer on is it a normal boot up or does it give several options, one of them saying that the computer was not shut down properly.

Another thing I want to mention is that viruses sometimes can do that too.

Try these and let me know.

Jan 18, 2008

- Another thing I think it is worth trying is to remove the battery and run the computer without the battery and see if you have that problem. If that is the case then I would say it is a battery issue. You may need a new battery.

Well another suggestion I would is to try to restore your windows to an earlier date that you know that the computer has not had that problem and see if will do the same problem or

you may reload windows with your windows cd xp, which just will refresh your windows (but you will have to install again the latest updates from microsoft web or from windows)

Another thing is to go Packard Bell Easynote E6310 website and update any critical other critical update.

I think you want to pin the issue if it is software or hardware. You have to try all of these options. In terms of software I think the last thing you may have to do is to do a clean install of windows and see if that will take care of the problem. If the problem persist even after the install a clean install then I would say definitely a hardware problem, which most likely is the motherboard.

It is hard to diagnose the problem if I don't have the computer in front of me.

I hope my suggestions can help you somehow.

Jan 28, 2008

- I think one more thing you can do before you conclude that is a hardware issue is to format hard disk and install windows again and all the other programs. Of course you have to back up your documents and data.