Question about Microsoft Xbox 360 Console

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Disc tray

Disc tray only opens , after three or four attempts when clicking on to open tray, when clicking for tray to open theres a noise and then reads reading then back to open tray again after four attempts it opens.

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Re: disc tray

My console does the same thing just take the faceplate off and when you press the open button grab the disc tray and gently assist your console in pushing out the tray. Taking the faceplate off does not terminate your warranty.

Posted on Jan 13, 2008

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When load a disk xbox 360 makes a clicking noise and says open tray on the screen

Something is most likely wrong with your disc tray.

Try a new disc, and if the problem persists, I would call xbox support.

May 19, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 Console: i will put in a game or a movie and the xbox 360 w...

This is the Open Tray error which basically means that the laser is messed up or your disc is gone. Solution one: Make sure that the disc is clean. Two: Try other discs if it doesnt work choose 3,4 or 5. Three: Buy a new console (Recommended) Four: Send off to microsoft and they will charge you (EXTREMELY NOT RECOMMENDED) Five: Open up and replace laser (NOT RECOMMENDED)

May 17, 2010 | Microsoft Xbox 360 Console

1 Answer

It wont read my disc it sits there and doesnt attempt to read any disc it says open tray how can i fix this?

Ahhhhhh This is a fun one! Ok here is the first thing you should do. Put a disk in the tray and keep in mind the position it is facing. Close the tray and wait for your system to say open tray now open the tray and examine the disc. Let me know if it is in the same position and we'll go from there!

Mar 14, 2010 | Microsoft Xbox 360 Console

1 Answer

Tray wont open

Power your unit off using the button. when it's off unplug the power source from the back of the XBOX and leave it out for 30 sec. Reconnect the power source and reboot your machine. Try the disc tray again. If it doesn't work try giving it a tap or a solid knock on the top of the case above the disc tray while it's trying to open. Don't drop the machine or try to pry the tray open. If it doesn't open when you tap it then try light pressure on the front of the tray while it's trying to open. (you can tell it's trying to open because the disc status on the screen will say opening...)

Now if the above did not work
Get a straightened paper clip.
Remove the faceplate carefully starting from the indention that you will see on the side
After removing the faceplate, look for a pinhole just below the disc tray.
*There are two pinholes just below the cover of the disc tray and one pinhole below the X and B of XBOX logo.
*You can try any of the three holes
*Pinholes are so small that the girth of the paper clip is the only object that can fit through the pinhole.

Now insert the paper clip into the pinhole then put a little pressure until the disc opens.

If it opens try to close it, if it closes try opening it again, if it wont open the second time then it need to be serviced
If it opens try to close it, if it wont close try nudging the disc to the right and then to the left, if nudging doesnt then it need service
If it wont open after trying all three pinholes - its needs service

It may be jammed or the drive gear stripped.


If that doesn't work . call Microsoft and they will instruct you on warranty work.

Nov 24, 2009 | Microsoft Xbox 360 Console

1 Answer


Sounds like your disc tray is jamming. Maybe it was moved while running with a disc inside?
If you contact the shop you got it from they will be able to give you the manufacturers phone number or website so that you can order a new drive.

Or you could open it up, remove the drive and attempt to unjam the disc

Sep 21, 2009 | Microsoft Xbox 360 Console

2 Answers

Reads the games but only says close tray and open tray

It sounds like you will need a drvie replacement or motor. Sometimes the magnetic disc on the motor comes loose and it sticks to the top of the dvd drive cover and causes it to not function. We can fix this for you if your interested email us.

Jan 11, 2009 | Microsoft Xbox 360 Console

1 Answer

Tray wont open

well, my bros does that as well. and i just push on the disc tray a little, like push it up if the console is laying down.. it also could mean the motor that pushes the disc tray is off or disfunctional. 

Aug 04, 2008 | Microsoft Xbox 360 Console

1 Answer

Disc Tray

The rubber band inside your PS2 might be broken, the rubber band supports the disc tray and it ejects and inserts the tray.

Sometimes if play too much long, some of the PS2 parts will be damaged by excessive heat, so my advice is that your minimum gameplay time must be 3-4 hours only.

Please den't even try forcing the tray to open, it will be more damaged.

Try resting your PS2 for about 1-2 days, after that try to open the tray, if the problem still persist bring to a PS2 fixer near you.

Jul 29, 2008 | Sony PlayStation 2 (PS2) Console

3 Answers

Disc tray stuck closed

Is it making the noise like it will open then getting stuck? If so, this can be tricky! It happens with me sometimes. Press the open button and as it goes to try and open push the disc tray in slightly and up and it should pop open, it does with me anyway.

Oct 22, 2007 | Microsoft Xbox 360 Console

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