Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

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Creativ zen extra

Screen keeps on blinking and battery show it low then when u plug the chrager it doesnt seem to do any good is it the regulator on the mother board or the battery itself thank you

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Re: creativ zen extra

If that doesn't fix it try the USB cable

Posted on Jan 23, 2008

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Well it doesn't seem to be recognised when i plug it into my usb onmy lap top and doesnt seem to be charging

Ive had this too.. All you need to do is unplug it. Then use a pin and press the RESET button on the bottom or side not the microphone on the top. Then plug the USB cable back into your laptop and into your CZ (Creative Zen) On the screen of the Zen it should say Docked. And your laptop should recognise your Zen as new hardware. Hope this helps. ;;

May 20, 2010 | Creative Labs Zen V MP3 Player

1 Answer

Creative zen battery indicator problem

Try to reset it. May be it stuck. On my Creative Zen Vision M I do reset by inserting a paper clip into a small hole near a dock connector. Good luck!

Sep 09, 2009 | Creative Labs Zen Touch MP3 Player

1 Answer

My Creative Zen seems to have frozen up on me.

Use a paperclip to push the reset button throught a small hole on the bottom of the Zen. If the battery is dead, you may need to plug it in for a minute and then push the reset button while it's charging.

Jun 02, 2009 | Creative Labs Zen Digital Media Player

1 Answer

When I plug it in to charge the player, it says "docked" as usual, but then it turns itself off and acts like I've disconnected it. It says "Low Battery" and shuts down.

The zen need a full charge... if you have an ac adapter plug it in for at least eight hours. if you don't have an ac adapter plug it in via USB to a DESKTOP computer (not laptop) and try to use a differnt usb cord (creative doesn't always include a powerful enough cord to get the zen out of that low power state)

refer to and look up info on your model to see if anyone else has your issue

May 26, 2009 | Creative Labs Zen Digital Media Player

2 Answers

Zen m wont turn on

Well, it needs to charge via USB on your computer, so plug in your zen into the computer with the creative usb cord, and let it recharge. It may not necessarily turn on if it's really out of battery, but you can tell its charging when the switch you use to turn on and off, and hold, the light is blinking. After sometime, your Zen screen on the upper righthand corner should show a little battery and be blinking green what stage it's at in its charging. When its done charging the battery icon with be fully green, not blinking, and have a little plug icon inside of the battery icon to indicate that it is fully charged--takes a couple of hours to charge.

If that does not work, check your USB cord to make sure it's not damaged in any way. If it is, you may need to purchase a new one for better connection. And if that doesn't work, then you might need to replace the battery altogether, which I'm sure, if you are still in your manufactuer's warranty, they can do for you. After it is replaced, your zen should be good as new and ready to operate.

Hope this helps. Good luck!

Jul 17, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer


sounds like it might be either a bad firmware driver, which can be erased and reinstalled via the USB connection to your computer and a download from creative. Or the battery has gone bad, in which case you have to have it sent to creative for Repair.

Jun 29, 2008 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Creative Labs Nomad Zen Extra Jukebox 30 GB not working

Uninstall everything from your PC, reboot, reinstall driver and the Explorer (I do not use MediaSource, only the Explorer).

If it didn't work out follow these steps:

1. Uninstall Creative Media Source and all related software.
2. Install the driver. In the installation CD the driver is usually in \Drivers\English
3. Turn on the Nomad an connect it to the PC.
4. Install MediaSource(the program requires that you have the nomad connected while installing)
5. Install MediaSource plugin
6. Try transferring files.

If you?re still running into problem know that there are other programs capable of handling MediaSource?s functions, such as - Portable Audio Devices Power Toy , NomadSync, Real player, and there?s also a Zen plugin for the Winamp.

Good luck!

Jun 14, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Creative zen micro photo 8gb not turning on.

remove the usb adaptor and remove the battery from the back.
and then put the battery back in and try it

Feb 22, 2008 | Creative Labs Zen MicroPhoto MP3 Player

22 Answers

Creative zen vision won't turn on

Q. Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +

also try this if above doesnt work

Feb 02, 2008 | Creative Labs ZEN Vision:M Digital Media...

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