Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

1 Answer

Error Message: Scan Unable A6

Just bought the Brother MFC-240C and, after trying to send in the product registration using the fax feature, got the 'Scan Unable A6" error message.

The troubleshooting section of the manual says the cause might be that the machine has a mechanical problem or that there is a foreign object. It suggests that I open the scanner and remove any foreign object, then, disconnect the machine for several minutes. I tried both! There doesn't appear to be any foreign objects and unplugging the machine didn't help much.

What should I do next?

Posted by on

  • nycbumjoe Jan 12, 2008

    Thanks Mix-it-up



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 832 Answers

The scanner or main circuit board is defective. Give it back to dealer due to warranty.

Posted on Jan 12, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

3 Answers

How to clear the memory on a brother mfc-240c-- error when faxing is out of memory

Hi there,
You can also try to send the fax with Real Time Transmission ON so that memory will not be full.
Sending in real time for all faxes
a Make sure you are in Fax mode . b Press Menu, 2, 2, 3. 3.Real Time TX Realtime TX:On
c Press a or b to choose Realtime TX:On or Realtime TX:Off.
Press OK.
Please click Yes if this helped

Feb 05, 2011 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

Message unable to print 50

Machine Error 50 either means that there is a loose object inside the machine (usually piece of paper), or that there is a mechanical error which would need you to have the machine sent to service.

Jun 02, 2009 | Brother MFC 240C All-In-One InkJet Printer

1 Answer


Have you unplugged the printer for a few minutes to clear the memory ?

Jan 21, 2009 | Brother Multi-Function Center MFC-240C...

1 Answer

Print unable see trouble shooting and routine maintenance

sending fax is working alri.ght, only when I try to recieve fax it gives an error 30 on the display. At the same time it unable to clean. Please help me with this.

Jan 17, 2009 | Brother Multi-Function Center MFC-240C...

1 Answer

Brother mfc-240c printer error message unit unable 43

Jan 06, 2009 | Brother Multi-Function Center MFC-240C...

1 Answer

I am getting an A6 error on my brother MFC8220

The a6 error is Scan Unable, So i assume your trying to scan something? Dont know how to fix it, But i figured id try to help by giving you the meaning to the error code.

Nov 25, 2008 | Brother MFC-8220 Fax

2 Answers


Its the CIS unit. Part number LE7949001. $70 retail price.

Aug 15, 2008 | Brother MFC-8220 Fax

5 Answers

Cannot Send or Receive Faxes

here you might find an answer:

Mar 29, 2008 | Brother Multi-Function Center MFC-240C...

2 Answers

Error Message: Scan Unable A6

did you get the solution to the problem u mentioned

Feb 21, 2008 | Brother MFC-8220 Fax

2 Answers

Error message unable to print

Send it back. The printhead voltage is innnnn disorder. Netxt will be Error 41 (Every Error starting with 4 means probs with printhead and in 99,9% the head has to be changed and cant be fixed!)

Sep 20, 2007 | Brother MFC 420CN All-In-One InkJet...

Not finding what you are looking for?
Brother Multi-Function Center  MFC-240C All-In-One InkJet Printer Logo

358 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

478 Answers


Level 3 Expert

379 Answers

Jim Keysor

Level 2 Expert

329 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides