Question about D-Link RangeBooster G WBR-2310 Wireless Router (WBR2310)

2 Answers

WBR 2310 Reset Switch

My D-link wbr 2310 router has never worked the way it should be. I always come to the point when would have to be reset by pressing and holding the reset sw in with a paper clip for 10 secs. Unfortunately I always come to realize that there is no switch, or the hole is blocked. So I called tech support couple of times, but they only tell me the same thing to type in and do not understand that I tried this and all other possibilities a million times. The result always "The server at is taking too long to respond." So last time I was so upset when tech support hung up the phone on me, so I went and opened the case and found the switch is factory blocked, (sealed) with black epoxy. Has anyone else found similar problem??? What should I do??? D-link tech support makes a habit out of hanging the phone up on me. The reason I think they do this intentionally, b/c for start they ask my phone number but they have never called me back so far. I am sick of it to keep calling them back and spend hours on the phone waiting.


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  • geo-geo Jan 12, 2008

    I could never use it wireless. I only could and can use it with an eathernet cable connection. Works intermittent, once or twice a week I get error on my PC "limited, or no connectivity". That time I have to unplug the power from the router, than plug it back and wait. Usually have to repeat it two-three times until I get connection. Than it's ok for the next two, or three days. So, since I got a CD with it that is instructing to install the "Quick router setup wizard" that I have been trying to do so many times with the same result always: "Error 115, router setup configuration failed"! Than it's asking you to reset router by pressing a paper clip in for 10 secs without disconnecting it from the power. I can only repeat myself, the switch is sealed!!! When I called in to D-link tech support the guy also tried to reset it the same way and he just was keep telling to press in a paper clip. I have had different routers in the past and they all had to be reset occasionally on a similar way.
    This user's manual suggesting right on the beginning to get into the setup with user name "admin" PW leave it blank. Change the password to your own.
    Louis, thanks for trying to help me with this issue. I am so surprised if no one else have similar problem.

  • glennbla Jan 17, 2008

    I purchased the D-Link WBR 2310 and it works great for wired PC's. My wife received a Acer Aspire 5315-2153 lap top w/ VISTA. I set-up the lap top initially and it connected to our home network. The next day the lap top did connect to the network but with Limited Access (no Internet connection). We tried multiple things to connect to the Network and the only thing that seems to works is to remove power cord from router. Once power is restored to Router, the Lap top connects to our home network.

  • Louis Blank
    Louis Blank May 11, 2010

    If you have never modified the "address" of the router, this is what I would try.
    Turn off the computer and unplug the router.
    Disconnect the cable from the modem to the router.
    Leave the cable from the router to the computer connected.

    Plug in the router then start your computer.
    Use Internet Explorer and try one more time placing the line...

    ...into the address bar of you browser. See if it connects.

    We are not trying to connect to the internet here. This will work with now internet connection in the house.

    That said, if you can't connect and get the configuration utility to put a "web page" on your browser. I would take the router to any other computer and try the same thing there.

    If you can't connect to the router with your computer and another computer, then the router is defective.
    If you can connect to the configuration utility (inside the router) with another computer, then there is a problem with your browser settings or registry (on your computer).

    By performing this simple test, we eliminate some variables to diagnose the problem.

    Let me know how it goes.

  • Louis Blank
    Louis Blank May 11, 2010

    Hi, number one, you should never have to press the reset switch in the back unless you have changed something in the modem. This said, if you have never connected using - then there is no reason to ever have to push that button you say is blocked.

    Second. I believe your problem is simpler than that. My question is...
    You said, "never worked the way it should" - what exactly do you mean by that? We can hook up in live chat if necessary, but for now, be as descriptive as you can.




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To get the address, plug in an ethernet cable into the LAN 1 Port, and another into the wan port. The wan port should lead to your main modem, LAn into the ethernet port on the back of the computer.

Posted on Jul 22, 2009

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  • 139 Answers

Try this...
--Uninstall the d-link wizard software from your computer...if it actually installed.
--Shut down the computer and router...make sure they're connected together with the ethernet cable
--Turn on the router first.
--Turn on the computer
--Wait about 2 minutes after the computer starts up
--Go to the command prompt and type in the command "ipconfig". This will give you the computers ip address, subnet mask, and default gateway. To get to the command prompt, click on Start -- Run -- and then type "cmd" and click "Ok"
--The default gateway address should be the address of your router...typically it would be this will tell you if it's something else.
--If the ip address listed after the ipconfig command is blank or begins with 169.... then your computer is probably not talking to the router...the router or network cable may be defective.
--If the default gateway address is something other than ...try that address in Internet Explorer to see if the router will respond properly. If the router responds, you can configure it directly without using the wizard software. Your D-link documentation (on disc?) will guide you through the manual setup procedure...sometimes referred to as the "alternative" procedure.
--Good luck...and I hope this helps!

Posted on Jan 12, 2008


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Last january my d-link WBR-2310 still working fine but now i wanna use it, it wont connect in the net?

Try power cycling the router.
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to reset your router look underneath or on the backside of your router. there should be a small pinhole.
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I forgot my password how do i reset it? its a wbr-2310 rangebooser g router...

Unfortenately there is no way to retrieve the password. you will need to reset it to factory default. to do this press and hold the reset button down for 15sec while the power to the router is on.

Then you will need to reconfigure your router again.

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Wireless signal stops working after some period of time

The final solution is a factory reset of your router. You can do a factory reset by logging into the router using you browser. Go to the settings and perform a factory reset

If you forgot the router password, you ill have to do a factory reset by locating a small hold on the back of the router and insert the tip of of paper clip for about 10 seconds while the power is on. The router will be reset to out of box status and then you can set-up form scratch.

Sep 26, 2009 | D-Link RangeBooster G WBR-2310 Wireless...

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Dlink wbr-2310 router no wireless working

you have to change your channelk type in your wi fi router.
For that access your router with following link or

if you have belkin router

type user name as "admin" and password is "admin" or blank or "password"

then go to wi fi ->advanced setup chang channel type 4 ,6 ,11
change chanel type 1 by 1 and check signal strength.
everyt time save settings and restart both computer and router after save settings.

Thanks for using fixya.
Please rate this solution if it helps.

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1 Answer

I have a D Link WBR 2310 router. I had it set up for wireless network on my home laptop. It was always configured for immediate access (no pwd required), secured with wpa. I try to connect with my work...

did you reset to factory defaults or just unplug the router?  If you hit the reset button, you'll have to go in and set everything back up.   Have you tried to connect via webbrowser connected to the router from your home computer?  go to and see if you can connect to the router to see what's going on.

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D-link WBR-2310 Stop working

Sounds like a defective modem/modem failure if, it does not reset or if you take all of the other wires out and just leave the power in and none of the other lights go off then that is definitely a defective mode, I suggest either returning the modem to where you purchased it from or calling D link it should be covered under there warranty for replacement.

Nov 14, 2008 | D-Link RangeBooster G WBR-2310 Wireless...

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Wbr-2310 Reset switch is blocked with black epoxy!!!

Usually only routers custom manufactured for some ISP have their resets blocked. If your router is meant to be universal you can return it for this reason. Are sure th
There are two ways to reset a router like this - with the switch and by entering its admin page. You have to know its password and be able to connect to its admin and reset it from there.
Otherwise you have to uncover the reset somehow if you really need to reset the switch

Jan 12, 2008 | D-Link RangeBooster G WBR-2310 Wireless...

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