Question about Tomtom GO 910 GPS Receiver

3 Answers

Tomtom 910 the green lghit is on but not turning on

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  • Anonymous Apr 02, 2008

    tomtom 910, The Green Light is on,But the Screen will not light up

  • Anonymous Jan 07, 2009

    Same problem, Mine won't turn on, and it is fully.

  • jodiaz66 Jan 16, 2009

    my tomtom xl one doesn't turn on.

  • sben90 Jan 16, 2009

    green light comes on but will not turn on

  • Reactor817 Apr 13, 2009

    Green light on but cant turn on if it does turn on Batt is low and shuts off

  • Hbp2003 May 21, 2009

    Hi guys,

    Having the same burnout problem you guys are. Its a ONE 3rd edition. Was anyone successful in getting them to replace it past warranty? I'm going to call today , just wanted to hear your stories.

    Thanks
    J.P.


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3 Answers

Get a new one cuz it obviously won't work....

Posted on Sep 10, 2008

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  • 174 Answers

If the unit is still under warranty, then return it back to TomTom. If the unit is no longer under warranty call TomTom support and complain.

Here is a link to the problem that you have described. The problem is with the Cigarette Lighter Adapter (aka CLA). It is suppose to put out 5vdc to the tomtom, but can sometime put out 12vdc which will cause damages to the tomtom,

http://www.satnav-shop.com/index.php?ln=en&pg=6&sec=9

Posted on Jan 14, 2008

  • audiqv8 Jan 16, 2008

    If the unit is still under warranty call Tomtom for a RMA. If the unit is out of warranty still call Tomtom for a RMA. This appears to be a design flaw and Tomtom should have issused a recall and replaced the CLA (cigarette lighter adapter).



    If all else fail go to the following link and ask for an estimate for repair. They can repair the unit.



    http://www.satnav-shop.com/

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  • 1 Answer

Hold the on button (top left skinny button) for 2 seconds. And if that doesn't work, use a TINY pin to reset the unit.

Posted on Jan 12, 2008

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Posted on Jan 02, 2017

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1 Answer

TomTom GO 910 won't turn on.


Two possibilities:
- if someone has used the wrong charger, and connected it to a 12V supply, the mainboard may be damaged. In that case, you need a replacement.
- the battery may be discharged. Even if the green light is on, it doesn't necessarily charge up. Try pushing it hard onto the mount for a few minutes, then see if it will turn on.

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It is very small - a pinhole. Use a paperclip to press the button which is sunk inside the small hole.

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look at the base of your unit with the screen facing away from you, just in front off the rubber bung is flat piece of plastic with a tiny curved out cection on the left hand side, below there is a tiny hole just big enough to poke a pin in their.

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try lower right hand corner of screen
should reboot will ask you if you want reboot

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Others have found this site helpful with the 910

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I have seen the green screen problem a few times before and this was caused by corrupted data / software or an error in booting up.
If you can't turn any TomTom off then perform a reset by inserting a paper clip into the rest hole and give 1 short press of the reset button ( it's a tactile switch so you should feel it click ) then try switching the TomTom on again the normal way. ( reset buttons are normally found through a small hole underneath the TomTom ).
If the TomTom does switch on but continues as before with the loading up problem , then it's best to format and reload all files from your backup copy.
A RED CROSS indicated a loading fault / corrupted files / incomplete files / corrupted or damaged media . ( media , meaning SD card or hard-drive )

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i knew tomtom 910 the best gps . so that why i buy it , but some time has bloplem i need help . if any want gps i recomender that buy the tom tom 910 is work for that money cause i got 1 year and now i bether and knew many new location .

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