Question about Scanport GEM 1770DF (White) 17 in.CRT Conventional Monitor

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Resolution my de-770 ba3 monitors resolution to 800x600 and color to 256 can I download updates?

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At 1440x1200 resolution the monitor (719Sw) visualizes fine, but a window appears saying "input not supported". Does my cpu not support this monitor. Its a P4, 32.99 ghz 504 mb ram machine

Restart the computer
2 While the computer is loading, press "F8" key on the keyboard right before the
computer reads the hard drive or press the "F8" key multiple times in 1 second
interval until the "Windows Advanced Options Menu" appears on the screen
3 Under "Windows Advanced Options Menu", using the arrow key on the
keyboard, select "Enable VGA Mode" then press Enter. Select "Windows 2000
or Windows XP" for your operating system.
4 Wait while the computer is loading and once the computer finishes loading,
5 Right Click anywhere on the blank area on the desktop then click "Properties"
6 Click on "Settings"
7 Click on "Advanced"
8 Click on "Adapter"
9 Click on "List All Modes..."
10 We recommend that for 15" LCD's select 1024x768, True Color (32 Bit) 60
Hz or 1024x768, High Color (16 Bit), 60 Hertz; For 17" & 18" LCD's select
1280x1024, True Color (32 Bit), 60 hertz, or 1280x1024, High Color (16 Bit)
60 Hertz, or
640x480, 256 colors, 60Hertz or 75Hertz
640x480, High Color (16 bit), 60Hertz or 75Hertz
640x480, True Color (32 bit), 60Hertz or 75Hertz
800x600, 256 Colors, 60Hertz or 75Hertz
800x600, High Color (16 bit), 60Hertz or 75Hertz
800x600, True Color (32 bit), 60Hertz or 75Hertz
1024x768, 256 colors, 60Hertz
1024x768, High Color (16 bit), 60Hertz
1024x768, True Color (32 bit), 60Hertz

11 Additional Valid Modes for use only with 17" & 18" LCD Monitor
1280x1024, 256 colors, 60Hertz
1280x1024, High Color (16 bit), 60Hertz
1280x1024, True Color (32 bit), 60Hertz

May 17, 2011 | AOC 917Sw 19" LCD Monitor

1 Answer

Screen resolution has interference when changed.

set it to the other display and then restart your computer.

Jul 10, 2009 | ViewSonic VA1916w LCD Monitor

1 Answer

The monitor only displays either 1920x1080 resolution with Low (8 bit) color or 800x600 with High (32 bit) color. I have uninstalled the video card and monitor drivers and reinstalled them a million...

It appears that your video card does not support that resolution and color depth. If you've installed all of the proper drivers from the manufacturer, re-check the maximum specs - sounds like you're looking for HD (1080) and the card can't deliver in full color (32 bit).

Jun 07, 2009 | Computer Monitors

1 Answer

I see two screens on my desktop.

You are using a screen resolution that is not supported by your monitor. Start the computer in safe mode and open display properties. What ever resolution and color depth is (usually 640x480 and 16 colors), click OK button. Restart the computer. Go to display properties and increase the color depth to the maximum value. Set the resolution to 800x600. Restart the machine. Do you see double screens? No? Great! Now try increasing the resolution to the next level. (1024x768). When you click 'apply' you will be give 15 seconds to say it is OK. So if you see double screens, do not click anything. Display will revert to 800x600 resolution (and you will see only a single screen!)

Sep 21, 2008 | ASTVision 5B 15 in.CRT Conventional...

1 Answer

I cannot change the screen resolution or the color quality

Make sure your drivers for the video card are installed or installed correctly.
Goto your video cards website and download the latest version from there. The drivers installed by Windows are more a generic version, and extremely trimmed down.

Hope that helps

Apr 12, 2008 | Computer Monitors

2 Answers

Analog Monitor problem

The problem in your monitor is SRGB
Use 3 simple steps to rectify this problem
1. Connect your monitor to another CPU
2. Change The Resolution to 800x600 32/24bit
(After 2 Miniuts SRGB will Reset)
3. After 5 Miniuts change the monitor to your CPU

Thank U

Apr 06, 2008 | Computer Monitors

1 Answer


Without knowing any more about your system I can only give you a couple of general ideas.
First try updating to the newest video card drivers possible.
You can try going to the drivers tab in display adapters in device manager and click update drivers.
Failing this, if your system is more than a few years old you will probably have to update to a more current video card to get the resolution that you need.
The native resolution for your screen is 1280x1024.

Jan 03, 2008 | Envision EN9410 19" Flat Panel LCD Monitor

1 Answer

Increasing resolution higher than 800x600

the screen res is adjusted through windows not through the monitor.the pop up you speak of is only informing you the current screen res as set up through windows.

Dec 15, 2007 | ViewSonic VA721 17" LCD Monitor

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