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Jamming 5.5 X 8.5 postcards are getting jammed on roller upon entry

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Please state the brand and model if you really want to get some real helps to your problem. Basically all copiers required you to set the type of throughput material and the size on the particular paper tray that you are using. You may have set a different size for your postcard printing/copying.

Posted on Feb 21, 2008

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Posted on Jan 02, 2017

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We have a Ricoh Priport HQ9000 which keeps jamming at the paper entry and we are getting a small mark in the middle of the paper


check the rollers well. sometimes they get grime an dust into them and stick or roll rough an hard or not at all. just a touch of spray cleaner works.

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Analyse what type of jam it is...based on that we can shoot the trouble.1. Paper is jamming before entry in fuser and its folds like curl in the cartridge area.. A. Fuser Teflon sleeve not rotating or slow rotation results media(paper)unable to reached the destination in specified interval. Replace fuser assm or Teflon sleeve.2. Paper jamming after fuser assembly crossed little bit ( approx 1-2 inch).A. Clean fuser out paper sensor, check sensor flag & flag spring located in fuser assm.3. Paper jammed after fuser crossed more than 6 inches..A. Check paper pick up roller warn out(tray1 or 2), check registration sensor located under registration assm.How to remove fuser assm: remove back door, see the snap shot...
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Open the tray and find yout imput roller. You can remove this roller and put it back on the other side. Normally this is caused because it is worn. The inside of the roller is like a new one.

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1 Answer

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1 Answer

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Please rate response ;)

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1 Answer

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Depending on where the jam is, it could be the rollers at the exit. I have found that these rollers become sticky and cause intermitted jams. I suggest using methylated spirits to clean the black rollers where the paper would come out. You might have a few problems getting to them from the front so I would open up the back and see if you can get to them from there and clean the little grey rollers while you are there wont do any harm. :)
Careful you don't pop the black rollers out of position or you will get constant jams.
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1 Answer

Konika Minolta Bizhub 7228


Have the document feeder rollers been replaced? Also how about the Clutches for above rollers been replaced?

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

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