Question about Samsung SCX 4521F All-In-One Laser Printer

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PRINTER SAYS PAPER JAM 23 ..

WONT PRINT AS KEEPS SHOWING PAPER JAM SYSTEM 2 WEEKS OLD
ERROR 23 SHOWS ON SCREEN.AFTER INSPECTION WE CAN NOT SEE ANYWHERE THAT PAPER MAY BE JAMMING .., PLEASE HELP GB

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Hi there have you tried the door at the back of the machine as there maybe a piece stuck in the fuser unit. If not open the back door and check that there is a small black lever in the middle of the two rollers sticking up as this is the sensor arm that determines that there is a paper jam or not. If this is still there then the paper will be stuck just after the paper cassette within the paper path.

Hope this helps you.

thanks J

Posted on Jan 12, 2008

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Posted on Jan 02, 2017

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