Question about Microsoft Xbox 360 Console

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White screen whenever i insert a game into my 360, a white screen shows up that reads "to play this disc, please insert it into an XBox 360 console. my console is only 2 months old so i tried putting in call of duty 4 in also it worked fine but now its showing the same screen please help

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  • 128 Answers

This could either mean that your discs are corrupt, or something is your with your drive lense. Contact XBOX customer support for more help/info.

Customer support: 1-800-4MY-XBOX

Posted on Jan 12, 2008

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I got a 360 off ebay and it wont read 360 games but will read cds and dvds, whenever i put a 360 game in it says to insert disc into an xbox 360 to play, can you tell me wants goin on please?


You need to replace the dvd drive . most online shops like console sourceDotcom have the replacement dvd drives to specify the dvd your have you can open your 360 and look or go to google and search LLama mods and there you find the types of dvd drives pick out the 1 that matches your dvd drive and place an order and they have all the how to's on how to install your new Dvd drive for your xbox 360

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Make sure discs are not scratched. Try cleaning the discs using rubbing alcohol and a soft cloth.

Jan 31, 2009 | Microsoft Xbox 360 Console

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this usually happens to bad/damaged/dirty game disks. try cleaning the disks. if that doesn't work, contact microsoft via xbox.com/support.

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try using a disc cleaner in u xbox lense is dirty most likely

Dec 03, 2008 | Microsoft Xbox 360 Console

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Check the region code on the disc. There should be a code around the inside ring of the disc.

Jun 18, 2008 | Microsoft Xbox 360 Console

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its most likely the disc it self clean the disc.

Jun 11, 2008 | Microsoft Xbox 360 Console

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This could mean your disc is corrupt, or something is wrong with your drives lense. Call XBOX customer support and they'll help you fix it. 1-800-4MY-XBOX

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Please insert this disc into a xbox 360 console white screen


I just had a similar problem, sent it away in it's coffin yesterday :(

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