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Cannot "ping" (default gateway)


I have 3 laptops and one desktop that all connected wirelessly to a Linksys WRT54GS router.

1) My home network is secured.
2) All computers have access to the secured network and can connect to the internet.
3) Only the desktop can "ping" the default gateway successfully.
4) The laptops, even though they can connect to the internet and their network connections say they are connected to the secured network, cannot "ping" the default gateway - 100% loss.

What's the problem? How can it be fixed? Can it be fixed?

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  • kameswararao Feb 09, 2008

    I am having two PC's at my house. I am trying to run the two PC's over cross cable. Both the NIC cards are 100 MBPS. I prepared a cross cable. while pinging I am getting reply from the one PC other PC and not getting the reply from other pc to one PC.

    That means I am pinging from server to client. But did not from client to server. Both are having Windows XP

  • networkmagic May 11, 2010

    Try pinging addresses other than the gateway...for example, can the computers ping each other? You can find out what address each computer is using by going to the command prompt and typing the command "ipconfig". This will also tell you what the computer thinks the default gateway is. Is the desktop also using wireless?

  • brian c
    brian c May 11, 2010

    When you are referring to the 'default gateway' IP, I am assuming you mean the router's IP?



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Did you try turning on "wireless web access" under the settings tab of the router? Don't forget to click save.

Let me know.

Posted on Jan 12, 2008


1) yes, referring to the router's IP address.

2) I determined the IP addresses of all my computers and tried to "ping" them but could not "ping" any of them. I can "ping" the IP address of the computer I am working from but I don't think that helps in TS this situation.

3) I'm wondering if my router is fully set up correctly. Do each of the computers have to be "saved" in the router's settings?

Posted on Jan 12, 2008


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1 Answer

Ive been trying to connect to to the internet for me to set up my linksys WRT54GS router but ive been doing this for alamost a day now without getting what i want. i cant access

step one would be to open a command prompt and type: "ipconfig" (you should be hard wired to do this as most routers don't allow a wireless connection to manage them unless you selected it previously)
you will see things like::ethernet adapter and IP address then subnet mask.under that is the important one here and it is the default gateway as this number will be the actuall address of the router it is not always.???.???.???.1 as you describe or there manuals it can be diffrent
then if you still can't browse the gateway 's IP then try in the command prompt to type: ping "the gateways IP we just observed. this should respond and get you in. here is alink you must select the version to download the manual for the exact one you have

hope this helps

Don't forget to rate my answers
Thank You

Sep 23, 2011 | Linksys Computers & Internet

1 Answer

My netwrok consists of one laptop and one PC. the lap top can connect to the internet perfectly, the PC advises that it can connect to the access point, but not the internet

If you are trying to connect wirelessly to PC than check the ip address after it says connected. If the ip address is correct than try to ping the default gateway(To check the default gateway, Click Start-> Run-> ipconfig. You will get the default gateway), and

Let me know your findings.

**If this works please rate else let me know in case of further help.**

Jun 26, 2010 | Linksys Wireless-G WRT54GS Router...

1 Answer

I need to set up my linksys WRT54GS. do i set it up on my laptop or desktop? or both?

When you set up your router do always use a wired computer (phisically connected ).
You'll be setting up the router so setting it up through one is enough
Once the router is set up by performing these options
1>start->run->cmd ->youll find default gateway
2>open rsp by typing in default gateway address in brouser tab
3>select ->connection type ->and put in your uname and password for dsl or clone mac address for cable
4>set channell to 11 or 6 for best signal strength
5>set ur ssid(network name) and security (wep preffered) if you want it.
6>once router is set up on the top of the rsp you may see ipstatus:: connected
7>Now just select your network on your laptop
and happy surfing
Let me know if your issue is sorted

Feb 26, 2009 | Linksys Wireless-G WRT54GS Router...

1 Answer

Wireless linksys wrt54gs router

I have fixed this problem many times by entering just the gateway in the TCP/IP properties or all values as static e.g ip address, subnet mask and gateway as follows:-

Limited Connectivity | wireless network

Connect with an ethernet cable and find out the IP Address

Also note the Subnet Mask, Gateway, and Primary and Alternate DNS values

To get these :-

1. Double click on Local Area Connection under Control Panel --> "Network Connections"
2. Click "Support" --> Click "details"

Enter these values for the wireless area connection like this :-

1. Click "Start" -- > "Control Panel" --> "Network Connections"
2. Right click on "Wireless Area Connection" --> select "Properties"
3. Click on "TCP/IP" (in th middle box) -- > Click "Properties"
4. Click "To use the following ip address"
5. Enter the values you got from wired connection above
6. If you get any duplicate warning messages ignore these

This will resolve the issue, I have used it many times

Jan 10, 2009 | Linksys Wireless-G WRT54GS Router...

1 Answer

Wireless access

The Wireless Network connector usualy has a default password in it, look in the manuel or try to contact the company to find the password to allow you acsess through ur Wireless Network Gateway.

Jan 05, 2009 | Linksys Wireless-G WRT54GS Router...

1 Answer

Wireless connection

through the static ip you need to aaply first and subnet mask after ping it will works.

Oct 02, 2008 | Linksys Wireless-G WRT54G Router

1 Answer

I cannot set up my Linksys wireless router model number:WRT54GS to work properly. I have a desktop computer with Windows XP operating sysyem. I have three other laptop computers with wireless components


The easiest would be to connect your desktop straight to your modem and verify that you can connect to the Internet. Do not use the LinkSys WRT54GS yet. Pop in the CD that came with the WiFi Router and run the setup wizard. Follow exactly on screen instructions. Verify that your desktop's networking is set to auto obtain IP address.

Alternately, you can try:
1. connect your desktop with a straight through LAN cable to Ethernet Port #1 of the WRT54GS;
2. set your desktop to use IP-, Subnet Mask-, Default Gateway-;
3. open a browser and goto use the LinkSys supplied username and password;
4. verify/configure/set the LinkSys to your preference;
5. for the time being do not use any security keyphrase, WEP WPA or MAC filter;
6. verify that your laptops could see the router's SSID;
7. verify that all laptops are set to auto obtain IP addresses;

If for some reason neither method will not work, pls post back with your modem's make & model.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

May 07, 2008 | Computers & Internet

1 Answer


Can the laptop see the router at all? When you try to connect do you see the router's SSID? Does it connect?

Have you altered any of the router's settings or is it set up like factory default? Did you enable wireless security?

Assuming the router is set up like factory default, try this. On the laptop Start->Run then type "command" (with no quotes) and click on OK. A black window will pop up. Type the following:


If you can provide some of this info maybe we can help.

Dec 16, 2007 | Linksys Wireless-G WRT54GS Router...

1 Answer

Problems with home networking between desktop running XP (wired) and laptop running Vista (wireless), using DSL broadband (PPPoE) internet connection, Westell 6100 modem/router & Linksys Wireless-G WR

Hi MissGarbs,

Based on your post and description, it would seem that your problem is caused by:
1. having 2 routers on the same system;
2. Both routers performs DHCP server function; and
3. Both routers use as default IP Add.

Your problems are:
a. laptop has no internet access only local network; and
b. you cannot access the router to make changes.

A possible solution. Pls back up your configurations first before attempting changes (or log them down somewhere so if needed you can revert back).

A. Power off and remove all connections to the LinkSys WRT54GS, set it aside for the moment. The objective is to verify/establish Internet connection.

Connect your desktop PC via LAN cable to the Westell 6100. Boot your desktop PC, right click on the networking icon bottom right side in your system tray, click on Status, click on Properties button, highlight Internet Protocol (TCP/IP), click on properties button (mid right):
tick "Use the following IP address"
Enter values as shown below -
IP address:
Subnet mask:
Default Gateway:
DNS servers: &
click on OK, OK, Close.

Power on the Westell 6100, give it time to sync and connect to your Verison. .In the desktop PC, open a browser. Verify that your desktop have access to the Internet, do it on a few sites. Should you have no internet access, pls seek assistance from Verizon tech support. You need not mention the LinkSys nor the laptop since you have as of the moment a single PC attached directly to the Westell 6100.

If it is all green & go, power up your laptop and boot to Windows. Remove the LAN cable at the back of your desktop and connect it to the laptop's networking port. Do the same configuration ("Use the following IP address") to the networking/LAN card of your laptop.
Enter values as shown below -
IP address:
Subnet mask:
Default Gateway:
DNS servers: &

In the laptop open a browser. Verify that your laptop have access to the Internet, do it on a few sites. Should you have no internet access, pls seek assistance from Verizon tech support again. You need not mention the LinkSys nor the desktop since you have as of the moment a single laptop attached directly to the Westell 6100. (This is of course assuming that your laptop has a networking port)

If both the desktop PC and the laptop can now connect albeit individually to the Internet, the LinkSys may now be inserted into the system.

B. Disconnect the LAN connection of the laptop to the Westel 6100 and connect it to one of the 4 LAN ports at the rear of the WRT54GS; do the same with the desktop (use another LAN cable). The LinkSys for the moment need not be connected to the Westell. So in effect you have 2 units connected to the WRT54GS. Do a hard reset on the WRT54GS, with the power on, press on the small reset button at the rear of the unit. Allow it to reinitialize. Open browsers to both laptop and desktop. Type "", password is "admin" and the username is blank, verify that you can open the LinkSys Web Configuration Utility. On either the laptop or the PC desktop (assuming both can access the same page), on the setup page of the LinkSys Config, change your Internet Connection Type to "Static IP",
Internet IP Address
Subnet mask:
Default Gateway:
DNS servers: &

Scroll down to Network Setup,
Change IP Address to
Subnet mask:
Disable the DHCP Server (You can have at any given time only 1 instance of a DHCP server, either from the LinkSys or the Westell, but you can also have NO DHCP server if you are using static addresses.)

Click on Save Settings at the bottom, exit, and close. Verify that the LinkSys can be accessed from any of your browsers by typing "", if no; go through the procedure again very carefully. If yes, proceed to change the Default Gateway of both the laptop and desktop PC from to, all other configurations stand.

In your laptop, right click on the WiFi networking icon (bottom right of System Tray). Click on Status, click on Properties button, highlight Internet Protocol (TCP/IP), click on properties button (mid right):
tick "Use the following IP address"
Enter values as shown below -
IP address:
Subnet mask:
Default Gateway:
DNS servers: &
click on OK, OK, Close.

Verify that you can access/connect/ping 192.168.3; 192.168.4;; and/or from either the laptop or desktop.

If yes, we can now connect the LinkSys WRT54GS to the Westell 6100. Remove the LAN cable attached to your laptop. Verify that you can still access/connect/ping 192.168.3; 192.168.4;; and/or from the laptop even without the LAN cable since you are now connected via WiFi.

If yes, connect that LAN cable to the Westell 6100 LAN port, move the other end from 1 of the WRT54GS ‘ 4 LAN ports to the WAN likewise at the rear of the LinkSys.

Verify that you can access the Internet from either computer. At this moment, you have not assigned a security method (WEP, WPA, MAC Filter). Your choice as to what security you want implemented but offhand I would suggest the simplest, MAC Filter since any other would affect speed of your connection.

Additionally, you may want to enhance you browser connection. In Mozilla, click on Tools, Options, Advanced tab, Network tab, Settings button, tick "Auto-detect proxy settings for this connection, OK, OK;
In IE, Tools, Internet Options, Connections tab, LAN settings button, check "Automatically detect settings", OK, Advance tab, check Use HTTP 1.1 through proxy connections.
In Opera, Tools, Preferences, Advanced tab, Network, Proxy server buttons, check "Enable HTTP 1.1 for proxy, OK, OK.

Normally (and perhaps easier for some) would be using the DHCP and not using static. Experience has shown me that static proves to be more stable especially if WiFi is concerned and in your case, only 2 PCs.

Hope this be of some help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Nov 05, 2007 | Linksys Wireless-G WRT54GS Router...

1 Answer

Linksys wrt54gs cant connect..

hi try this before you hit the reset botton. Check if Windows XP firewall or 3rd party firewall are blocking the pings, and temporarily disable them just to be sure. The WRT54GS has a feature called "AP Isolation", It's on the "Wireless -> Advanced Settings" page. You won't need it for home use so turn it off as well. Last thing, do a firmware upgrade. Hope it's helps Good luck.

Mar 20, 2006 | Linksys Wireless-G WRT54GS Router...

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