Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Officejet 7310 xi wont install on new computer..

I tried to install software to my new says that my operating system on this puter does not match the supported operating system....please help!

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Re: officejet 7310 xi wont install on new computer..

At under support and drivers click the option to download drivers and software and enter the product you have in the space provided. Choose the product you have from the list of matching products, then choose the operating system of the computer you are installing the software on. This will bring up a list of software, drivers, and updates that match. The one you want is the "full feature" download, without this software the printer will only perform basic print/copy functions. Be sure to read the section of the user manual on how to properly set up the software relationship between the PC and printer depending on the environment you have. These devices can be set up via USB or network so be sure you are choosing the correct options throughout the setup process to ensure proper configuration. One problem that I ran into was after un-installing the software for a re-install the setup.exe would begin and then end without any error messages, this is because the program automatically creates a program folder with the default name but when un-installing the contents of the folder were removed but not the folder itself. So when the re-install was taking place it could not create another folder with the same name. On the HP site there is also a "cleaner" or "uninstall" utility that will remove any remnants from the past installation. I highly recommend using this utility instead of add/remove programs to ensure you do not have the same headache.

Posted on Jan 22, 2008

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Here is the main support page for your printer:

HP OfficeJet 7310 Support

Click on the Software & Driver Downloads link, then select your operating system from the drop down menu.

You can download the software or order a CD.

If you tried to install the older software, uninstall it before loading the new.

Thanks for using Fixya.

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The disk you are using is not compatible with Win 7.

You need to download the latest version of Printer drivers and software from the website
Click on the link to download the drivers from the website

Drivers Link

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HP Director is no longer used for HP Printers. It is replaced by HP Solution Center
There is new Software available.
Uninstall the Software you have installed in the PC
Click on the Download button below to download the latest software to install
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