Question about HP OfficeJet 7310 All-In-One InkJet Printer

1 Answer

Officejet 7310 xi wont install on new computer..

I tried to install software to my new says that my operating system on this puter does not match the supported operating system....please help!

Posted by on

  • 2 more comments 
  • 1948lmd Jan 17, 2008


  • Anonymous Apr 04, 2008

    I also tried to install the software on my new puter which is running Vista. Evidently the hp7310xi is not compatible with Vista and there isn't a patch to fix it. I can make it print although my preferred settings revert to "normal" after each print job. HP's solution= buy a new printer.
    I certainly hope my electrical provider doesn't upgrade my voltage. I would have to purchase all new appliances, down to the last light bulb.

  • Anonymous Jun 16, 2008

    The HP7310 printer software won't install on my Vista machine either.

  • Kevin Pettit
    Kevin Pettit May 11, 2010

    which compter do you have and which operating system is it running?



1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

At under support and drivers click the option to download drivers and software and enter the product you have in the space provided. Choose the product you have from the list of matching products, then choose the operating system of the computer you are installing the software on. This will bring up a list of software, drivers, and updates that match. The one you want is the "full feature" download, without this software the printer will only perform basic print/copy functions. Be sure to read the section of the user manual on how to properly set up the software relationship between the PC and printer depending on the environment you have. These devices can be set up via USB or network so be sure you are choosing the correct options throughout the setup process to ensure proper configuration. One problem that I ran into was after un-installing the software for a re-install the setup.exe would begin and then end without any error messages, this is because the program automatically creates a program folder with the default name but when un-installing the contents of the folder were removed but not the folder itself. So when the re-install was taking place it could not create another folder with the same name. On the HP site there is also a "cleaner" or "uninstall" utility that will remove any remnants from the past installation. I highly recommend using this utility instead of add/remove programs to ensure you do not have the same headache.

Posted on Jan 22, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I lost my installation cd HP officejet J3608, want to install it to my other CPU..

You need to download the drivers for your HP Office Jet 7310 Go to this link

When you get there, Then where you see "Operating System", select your operating system (ex: XP, Vista, or Windows 7). It will then show all the drivers for your operating system...scroll down until you see the HP Officejet and Photosmart Full Feature Software and Drivers and then download and reinstall it. Hopefully this will help...good luck.

Sep 01, 2011 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

I have an HP officejet 7310 All-in-0ne. I have recently upgraded operating system to Windows 7 64 bit. The software I have for printer willnot install on the new system. I cannot scan to email or a...


Here is the main support page for your printer:

HP OfficeJet 7310 Support

Click on the Software & Driver Downloads link, then select your operating system from the drop down menu.

You can download the software or order a CD.

If you tried to install the older software, uninstall it before loading the new.

Thanks for using Fixya.

Jul 08, 2011 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

I have a new Dell computer and am trying to install my HP Officejet printer 7310. I am getting the error that the software cannot be installed through the "run command" so I restarted the...


The disk you are using is not compatible with Win 7.

You need to download the latest version of Printer drivers and software from the website
Click on the link to download the drivers from the website

Drivers Link

Nov 04, 2010 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Reinstall software can not use the Dirextor oo the Scanner


HP Director is no longer used for HP Printers. It is replaced by HP Solution Center
There is new Software available.
Uninstall the Software you have installed in the PC
Click on the Download button below to download the latest software to install
Choose the operating system and continue to download the software and later install it

Oct 13, 2010 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

I am trying to get an older printer to work on my new computer. i can't get the scanner to work from either the computer or using the printer directly.


Try to download and install the latest drivers of your printer from this link by selecting your operating system.

Hope this helps.

Jun 13, 2010 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

HP Officejet 7310 All-in-One will not install to Vista OS

It won't work with Vista. You'll have to throw it away. Seriously, HP didn't write any drivers for it or any new software for it and Vista. This has always been one of the major complaints with Vista and printers.

Nov 19, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Printer Problem

Change the settings in MS word. Your looking for line spacing. Set line spacing to 1. Can't find line spacing? Open Help, type in the search window (line spacing). Try printing now.

Jan 31, 2008 | HP OfficeJet 7310 All-In-One InkJet...

Not finding what you are looking for?
HP OfficeJet 7310 All-In-One InkJet Printer Logo

205 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides