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Broken flap on HP colour laser toner cartridge

The flap on the front of one of my cartridges has broken at one end - this is jamming the paper as it comes through. Can I just break the whole flap off?

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  • Penny Albertella
    Penny Albertella Jan 12, 2008

    Thanks for this. The jam is happening just under this particular cartridge.

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  • 26 Answers

Yes go ahead , the flap is there just for protecting the drum ( green roll )

but this might not solve your jamming problem.
where is it located ?

Posted on Jan 11, 2008

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1 Answer

I don't have the manual and the red light is on. Is that the toner needing replacing and how do I do it?


Here are the things that a steady red light may indicate (from the Owner's Manual):

led-erroron17.jpg A paper jam has occurred. To solve the problem, see "Clearing Jams in the Paper Tray". The front cover is open. Close the front cover. The top cover is open. Close the top cover. The paper tray is empty. Load paper in the tray. See "Loading Paper". A toner cartridge is not installed. Install a toner cartridge. See "Installing the Starter Toner Cartridge".
• A paper jam has occurred. Check the paper tray area.
• The front cover is open. Close the front cover.
• The top cover is open. Close the top cover.
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• A toner cartridge is not installed. Install a toner cartridge.

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I have a Brother HL-2142 Compact High quality mono laser printer and I am having trouble putting the new toner cartridge back in as it flashes error and the paper gets jammed. I dont know where the...


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Hp laserjet p3005d 52.00 error. apprears when printer is about to pickup paper from tray 1 or tray 2


Just had the same issue. I found the Flag on the Toner Cartridge that activates the laser unit to be broken off . Had to tear everything apart to find the flag that was jammed.

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I am getting the error code 13.05.00 on an HP laserjet CP3505n printer. The manual says that it is a front door jam. The jam is occurring every other time I try to print a document. The document is being...


13.05.00 HP CP3505N
Problem Solve. Same error. Generally either a real or phanton jam from the paper tray or manual feed tray.
SOMETIMES the manual feed would work but always one corner on the paper turned down when printed.
Remove toner cartridges and bottom paper tray
Turn printer on its back. The black plastic flap (about 9" long) that hangs down a small amount (near the white main feed roller) had one end most likely the wrong side of the small metal rollers above it.
This flap should hang about vertical. One end of it is most likely the wrong side of the small mostly metal roller above it. Each End of this flap should be about mid way between the two smaller metal rollers.
WITH CARE take a timber skewer and carefully encourage this flap back so that both ends are in the correct place

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1 Answer

Paper under toner cartridge


user gear might b broken. Open rear door, you will see the fuser assembly(be carefull HOT SURFACE) Unscrew to screws at the bottom of the plat and check the gears on the side.


Good luck

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Hi there, need your kind help. My Hp laserjet 5550 has a missing colour problem. Cyan is missing in the print out, giving rise to to blue and green colours being absent in print-outs. Scanner is confirmed...


Cyan cartridge is OK, means that the display shows the level of toner in the cartridge, right? Then chip it is ok.
Try another cyan toner, the printer may be that it has broken the opening flap of the laser. Or check if the laser's flap cyan is blocked.

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Got a paer jam and don't know how to open cover,


Turn of the printer, and do not close any of the tray or doors before all of the jams are cleared.
1). remove the paper from paper tray, removed the tray and remove the jams.
2).open the front cover and removed the toner cartidge assembly, remove any jams in this area, and behid the toner cartridge asembly.
3).left the flap at the front of the printer adn remove any jams heneath the lap.
4).Open the rear exit and remove any james.
close all covers and reinsert the paper tray and turn on the printer.

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Take down the front cover, pull the toner cartridge out and pull the paper to remove it. Check the plastic wheel that feeds the paper (use a flashlight). It has a rubber band that might be broken. Replace it if necessary.

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either the piece of paper is jammed in between the gears of the printer.
or the toner cartridge is not fitted properly.
or any of the paper sensors are broken internally.they r very delicate and very thin and r black in colour.
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