Question about Lexmark OfficeCenter X3350 All-in-One Printer
I loaded to new cartridges into the printer, switched it on, cartrigde went from one side to the other with a bang, error on printer reads, clear the carrier jam, cn you help?
Posted on Jan 14, 2008
This is from Lexmark Tech Chat ((IT WORKED))
The encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth. The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.
The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and try printing the self test. If it slams to the left again, the strip is not yet set correctly.
Please Note: Fixing the encoder strip is a delicate procedure. During the troubleshooting, if the strip breaks, you will not be able to use the printer. We will replace the printer, only if it is under warranty.
Posted on Jul 07, 2008
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