Question about Magellan Maestro 5310 Car GPS Receiver

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The touch screen on my magellan 5310 no longer responds to anything. It is 3 months old and barely used. I used it for 3 days driving to Florida. The next trip it stopped responding to touch sfter 2 hours.

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Hi gmarleau

an reset or an update might fix it, but if it doesnt, its still under warranty!

turn on your 5310 and locate the reset on the bottom left of your unit (small pinhole) use a paperclip to insert and depress the reset switch.

if that fails and you want to try an update, you can get the 4.72 update HERE you have to sign in and register before they will let you download anything.

to send it in for warranty repair or replacement call the number listed below.

Hours: Monday through Friday, 6:00 a.m. to 5:00 p.m. PST/PDT
Telephone: 800 707 9971

bill

Posted on Nov 20, 2009

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1 Answer

My gps screen says battery level critically low. Screen on top of that says Load error. Load button's bitmap fail. Touch screen will not respond


the following advice pertains to the following magellan gps systems.

Magellan 800, 860, 2000, 2200t, 2500, 3000, 3050, 3100, 3140, 4000, 4040, 4050, 5310 and 6000t

i fix these and many other magellan gps daily so when considering my advice , please understand i do not google my solutions.

assuming your car charger is working (the little green light is on) and your magellan still wont start up after holding the power button while its plugged in for up to ten seconds and still does not start..read below

this is actually a very common problem with these magellan power ports...they are poor quality from the factory and always and i mean always fail..the new ports that you find on ebay are 100% better then the factory port.

if your able to replace that power port yourself, you can get one HERE, if not, ask the fellow that sells them for help.

due to some dubious "experts" on fixya, im not permitted to help you directly, but please follow the link above to get further help.

let me know if you need more help or info

Bill
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Standing Member of G.O.T.

Nov 06, 2010 | Magellan Maestro 4040 GPS Receiver

1 Answer

My touch screen is not working. The GPS is on but whenever I touch the screen, tt doesn't respond. I own a Magellan RoadMate 1412


As the touch screen is not working,then you only need to replace a new working touch screen for Megallan RoadMate 1412,you can try to contact:
MSN/EMAIL:kingyijin@hotmail.com
SKYPE:keyudakim
Probably she will give you a good solution for that touch screen.
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How can i fix my touch screen on the samsung tocco lite? I can no longer use the touch screen on my phone and it is only 2 months old!! It has not been overused or badly treated. Please help


I think the touch screen is faulty. You not badly treating or overusing the phone does not mean it would not not get spoilt. Remember it an electronic, anything can happen.

You need to take the phone to an expert to change the touch screen for you.

Take care.

Dec 18, 2009 | Cell Phones

1 Answer

My magellan mastro gps touch screen will not respond. less than 4 months old. magellan wants me to send the unit back to be replaced by a refurbed unit with a 3 month warranty. i would like to know how can...


turn it on, make sure the battery has a good charge on it, then locate the reset hole on the left side near the bottom and use a paper clip to depress the switch...youll know its reset if the unit goes off and reboots....if that fail, it needs a digitizer (the part that lets you navigate your magellan) its the upper layer over the touch screen.

i buy broken magellans off ebay if i need a digitizer or screen..normally for under 20.00

bill

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1 Answer

Update new gps


well this question might have been easier to answer if we knew what maps and what version you have.
As a guide to how maps work :
Map data is collected over 12 months Say 2008 it is then compiloed and sent to each GPS manufacturer to compile into the format suiatble for their GPS and the extras it can provide like voice instead of beeps etc.

This can delay it another 6 months So by the time you get it the supplied data may be 18 moths old In the meantime some areas have been added, streets changed or added. So its rare for any maps currently to be up to the minute.

Go to the Magellan site and compare the map version with what you have

Aug 31, 2009 | Magellan Maestro 5310 Car GPS Receiver

1 Answer

I have a magellan maestro 5310 which I have had about 4


press and hold the power button for up to 10 seconds. that should reset it. after you do that, go HERE and download and install the latest update for your 5310

bill

Aug 26, 2009 | Magellan Maestro 5310 Car GPS Receiver

1 Answer

My 2 year old Garmin Nuvi 680's touch screen no longer responds. I have tried "re-booting" but that doesn't work. Is there anything else I could try?


there's not much you can do if the screen is not responding.
the solution is to replace the touchscreen preferably at a specialized center.

Aug 21, 2009 | Garmin Nuvi 680 GPS Receiver

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Loading New Map


I don't know if this is much of a solution, but from what I understand from my extensive research on this product (I bought one online and have been trying to get updated maps), Magellan no longer supports this unit. I looked on their website to confirm, and on the "Scheduled Map Updates" list, the Magellan 300 has no further updates available. Apparently, this has been the case for the last few years.

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Like a computer, it isn't "booting". Try phone support at Magellan.

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1 Answer

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okyboky, Once you turn on your unit, the Magellan splash screen or animation is produced from the flash memory. To my experience anything past that is dependent on the hard drive. So, your unit is freezing up as soon as the user menu is displayed without any response to pressing keys or touch screen right? Have you tried (at the user menu) pressing "-" key and the repeat button (on top of unit) to enter the "secret" menu? if you can do that, then select reset user data. That seems to fix numerous problems. If you absolutely can't get past that screen, or get any type of sign of intelligence from it then your hard drive is either corrupt/damaged or you could just have a cable not secured. If the above doesn't work, and you don't plan on sending it in for repairs, then open it up and make sure the cable from the Hard drive to the main board (large board) are fastened. Of course, being grounded would be helpful in this situation and also be careful when you first open up the unit as the RF cable needs to be unplugged before seperating the two sides (front/back). Good luck and let me know how it turns out. -Daniel

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