Question about Canon imageCLASS MF4150 All-In-One Laser Printer

4 Answers

Canon MF4150 Duplex Printing Paper Jams

Hi,

I just set up my new Canon MF4150 and I can't tell that I did anything wrong...printing on one side of the paper worked beautifully but when I tried to get it to do duplex, my paper kept jamming.

I am using Canon "Multi-Purple Paper" which says "For use with: Copiers, Fax Machines, Laser Printers, Inkjet Printers".

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  • 4 more comments 
  • chiclets Jan 11, 2008

    Sorry, Multi-PURPOSE paper. Wow.

  • vlouish Jan 16, 2008

    Mine is reporting a paper jam error when I try to print duplex--but there is no paper jammed in there.

  • chunkey Mar 25, 2008

    HI,

    Iam using canon mf 4150 all in one printer when i try to take the copy of a image , paper jam occur,at the same time i scaned the image and take the printout no prblm is occuring. pls help me



    Regards



    vibhakar

  • 1976clint Mar 30, 2008

    I put a paper in the single feed and the paper got jamed. No problem went through all the openings pulled out the paper, returned the toner, open the back for good measure, reset the printer. re-fed the paper and the machine sounds jamed but can't find paper anywhere? HELP

  • Anonymous Apr 12, 2008

    The printer worked fine for a few weeks, but for the last two months, I am getting constant phantom paper jams. Almost every time I print, I have to open the printer to reset the imaginary paper jam. I've tried different grades of paper, to no avail.

  • ronrevolta55 Dec 26, 2008

    I have the same problem when doing duplex printing. First side prints fine, but when printer has sucked about 3 1/2 inches of second side in to print, a click is heard, the printer stops, and I have to go through the jam printer solution. When I examine the page that jammed, there is an indentation/snag mark about 3 1/8 inches from the left side of the paper. I just spoke to Canon Tech support and they reported this was NOT a common problem, but something is definitely jamming as the paper attempts to feed back into the printer. The tech support guy had me go through a series of reset functions, but the problem persists.

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I have just had the same problem on one of these Canon MF4150 machines.
The manufactures warranty on our machine had expired just one week before this happened so I had to fix this myself.
The problem we had (which is very likely to be the same cause as yours) is when we removed some torn jammed paper, it had somehow pulled off a spring from inside the machine. The spring was linked to the paper jam sensor.
It does involve a LOT of work to fix it, and unless you are very 'techy' it may be quite a difficult task to do this for the 'average' person.
I had to completely disassemble the machine: Take off the front first (lift up the cover and there is 2 screws at the front and 2 clips on the bottom of the machine) Then remove the 2sides and finally the top (screws should be easy to see, to get the sides off, un-clip along the front edges and gently move them outwards and slide them backwards to release the clips on the back) being careful with the wires going to the scanner part). Then look for the fuser unit which is near the top at the back, there is a black rounded cover over the fuser. To remove the cover, look for 2 small clips one at each side and unclip the cover and gently lift upwards.  Under the cover on the left side you will see a small plastic rod which goes from the left side to a small tab in the middle, if you look about half way along that rod you should see a tiny spring, make sure this is clipped on properly and that you are able to rotate the rod and it should spring back to the proper position when you let go.
Once this is done, put it all back together again and it should work fine.

I'm sure a lot of other people probably have this same problem too so I hope this helps someone.

Posted on Sep 09, 2008

  • Jeff Bonnain
    Jeff Bonnain Jan 13, 2011

    In my case the shaft that the spring was mounted on was broken, I bonded it together and melted a small piece of metal over the break and put the spring back and it fixed the machine.

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Just fixed it - problem is the tabs on the fuser cover either let go or break off. Mine was broken off on the one side causing the fuser cover to sit up higher than it should. The result - paper gets sucked back in UNDER the fuser cover instead of OVER it - DEAD END for paper if it goes under and - JAM.

A new fuser cover is a cheap part from Canon, less than $20 and that will fix the problem I find my printer had.

Posted on Jul 20, 2014

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Thanks mate. I just did this, and the spring was loose. I reattached it, and put it all back together. However, it didn't fix the problem. It's hard to say whether the spring may have came loose again, or whether my problem is caused by something else. What does the pin actually do? Could it be fully removed?

Posted on Oct 11, 2008

Same thing happening here

Posted on Jan 30, 2008

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Posted on Jan 02, 2017

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Here are the instructions for duplex printing.

The duplex printing function allows you to print data on both sides of a sheet of paper.

The procedure for performing duplex printing is as follows:

1. Open the printer driver setup window, and check the Duplex Printing check box on the Page Setup tab.

2. Select Normal-size Printing (or Fit-to-Page Printing, Scaled Printing or Page Layout Printing) from the Page Layout list.

3. Specify Staple Side.

The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position. Check the Staple Side setting. If you want to change the setting, select another value from the list.

4. If necessary, click Specify Margin... and set the Margin width.

5. Click OK.

sub.gifIf a media type other than Photo Paper Plus Double Sided is selected for Media Type on the Main tab:

When you execute print, the document will be printed on one side of a sheet of paper. When printing is complete, reload paper according to the displayed message and then click OK. The document will be printed on the opposite side.

sub.gifIf Photo Paper Plus Double Sided is selected for Media Type on the Main tab:

When you execute print, the document will be printed front and back alternately for one sheet at a time. Load the paper according to the displayed messages.
caution.gif Note

sub.gifDuplex Printing is unavailable when:

- A media type other than Plain Paper or Photo Paper Plus Double Sided is selected from the Media Type list.

- Poster Printing is selected from the Page Layout list.

sub.gifWhen Booklet Printing is selected from the Page Layout list, Duplex Printing and Staple Side appear grayed out and are unavailable.


You can download a users manual for your MX310 at

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx310#BrochuresAndManuals

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This is from Canon's web site...

Ten flashes:The Cassette is not installed properly/Cannot perform duplex printing
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Our machine shows E051. so what can i do.


The JAM DUPLEX message appears if you remove a sheet of paper from the face down output tray after only one side has printed.
The paper sizes you can use with the duplex printing function are A4, Letter or Legal.

If the paper adjustment lever for duplex printing is not set correctly for the paper size, paper jams may occur and the printing will be out of position on the page.


Open the back output tray.
Use both hands to slowly pull the jammed paper out of the fuser unit.

Close the back output tray.
If the paper jam cannot be cleared, go to the next step.
Pull the duplex tray and paper tray out of the printer.
Pull the jammed paper out of the printer
Put the duplex tray and paper tray back in the printer.


Click solved and vote if problem is solved. Otherwise post again

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The problem is on the computer, not on the printer.

"A4" is a paper size, just like "Letter" and "Legal".

You probably have your software application, such as Excel, Word, etc., set to paper size = A4.

Do this in your program on the computer:
[File]
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The MP610 does support duplex printing.

Duplex Printing
duplex.gif
The duplex printing function allows you to print data on both sides of a sheet of paper.
The procedure for performing duplex printing is as follows:
Performing automatic duplex printing
You can perform the duplex printing without having to turn over the paper.
1. Open the printer driver setup window, check the Duplex Printing check box, and confirm that Automatic is checked.
duplex1.gif
2. Select Normal-size Printing (or Fit-to-Page Printing, Scaled Printing or Page Layout Printing) from the Page Layout list.
3. When printing a document that has small margins, click Print Area Setup... and set the print area.
When you perform duplex printing, the print area of the document becomes slightly narrower than usual and the document may not fit on one page.
duplex2.gif
sub.gifTo print without reducing the page:
Select Use normal-size printing.
sub.gifTo reduce the page slightly during printing:
Select Use reduced printing.
4. Specify Staple Side.
The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position. Check the Staple Side setting. If you want to change the setting, select another value from the list.
5. If necessary, click Specify Margin... and set the Margin width.
6. Click OK.
Duplex printing will be started.

Performing duplex printing manually
You can perform the duplex printing manually.
1. Check the Duplex Printing check box and uncheck the Automatic check box on the Page Setup tab.
duplex3.gif
2. Select Normal-size Printing (or Fit-to-Page Printing, Scaled Printing or Page Layout Printing) from the Page Layout list.
3. Specify Staple Side.
The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position. Check the Staple Side setting. If you want to change the setting, select another value from the list.
4. If necessary, click Specify Margin... and set the Margin width.
5. Click OK.
sub.gifIf a media type other than Photo Paper Plus Double Sided is selected for Media Type on the Main tab:
When you execute print, the document will be printed on one side of a sheet of paper. When printing is complete, reload paper according to the displayed message and then click OK. The document will be printed on the opposite side.
sub.gifIf Photo Paper Plus Double Sided is selected for Media Type on the Main tab:
When you execute print, the document will be printed front and back alternately for one sheet at a time. Load the paper according to the displayed messages.
caution.gif Note sub.gifDuplex Printing is unavailable when:
- A media type other than Plain Paper, Photo Paper Plus Double Sided or Hagaki is selected from the Media Type list.
- Poster Printing is selected from the Page Layout list.
sub.gifWhen Booklet Printing is selected from the Page Layout list, Duplex Printing and Staple Side appear grayed out and are unavailable.
sub.gifAfter printing the front page, there is an ink drying wait time before starting to print the back page (Operation stops temporarily). Do not touch the paper during the time. You can change the Ink Drying Wait Time at Custom Settings on the Maintenance tab of the printer driver.
sub.gifWhen you perform the automatic duplex printing for Hagaki, print an address first and then print your message.
refer.gif Tip sub.gifIf you select Photo Paper Plus Double Sided for Media Type on the Main tab, the Duplex Printing check box on the Page Setup tab is not checked automatically. To perform duplex printing, check the Duplex Printing check box.
sub.gifIf the Media Type dialog box appears when performing borderless printing during duplex printing, select Plain Paper or Photo Paper Plus Double Sided.
sub.gifWhen performing the automatic duplex printing, do not use any plain paper smaller than A5. Also, do not select any type of paper other than Plain Paper, Photo Paper Plus Double Sided or Hagaki at Media Type.
sub.gifPhoto Paper Plus Double Sided is highly recommended for printing photographs on both sides of a page.
sub.gifIf the back side of the paper becomes smudged during duplex printing, perform Bottom Plate Cleaning in the Maintenance tab.

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