Question about RCA M4204 MP3 Player

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My Opal RCA MP4 player will not play. it keeps

My Opal RCA MP4 player will not play. it keeps saying the keys are locked and they are not. I can still sync music to the device, but it will not play, and shuts down when you turn it on, saying the keys are locked.

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  • 133 Answers

Assuming the lock key on the back of the player is in the unlocked position, it sounds like there is a corrupt firmware file. This should just need a firmware reinstall.

Download the firmware install from the RCA website: http://voxrightnow.custhelp.com/app/answers/detail/a_id/2558
Follow the on-screen instructions to perform the install.
Be sure to back up any important media before performing this install.

If your computer does not recognize it, press and hold the play button while connecting the device for upwards of 30 seconds.

Posted on Nov 20, 2009

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Posted on Jan 02, 2017

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I hava a RCA OPAL MP4 Player Model M4304 And I Do Not Know How To Put Videos On It. Please Help.


i had te sameproblem, when conecting to the pc, if is recognized open the opal program, it should have lised among all the folders like: music, videos, etc one that says RCA EASY RIP thais th ONLY program that will convert the files to the correct format to play the videos. click on the set up, d followthe directions, easy to use. aftertht it will transfe the videos that you pick and they will play correctly, again ONLY this pogram work.

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Keys locked


you go to whereever u got it and ask them

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M4002 RCA Opal says it is now playing, but doesn't move forward


Many updates end up deleting all songs off your player as a side effect - try reloading your songs onto the Opal and see if they will play after that.

Also, make sure the hold/lock switch wasn't accidentally activated.

Another possibility is that one of the updates made a change to which DRM licenses the player is compatible with. If you have songs with an older DRM-9 license, they may not be usable after the update. which music service do you get your songs from? If it is a licensing issue, then I would try loading only songs that are in mp3 format - they will never give you funky issues.

-Tha Mp3 Doctor

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Mp4 will only play for 15 min and then shut off says low battery


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Opal m4204 turning itself off


Turn on the mp4 play goto settings. Scroll down to power saver and turn it off.

Jan 10, 2009 | RCA M4204 MP3 Player

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RCA Opal MP3 player stuck on "keys locked"


Push down the key lock switch, I think on your model it is on the side of the unit.

If it does not work, try performing the reset procedure below, From
ThaMp3Doctor
I quote
"Opal has a reset hole on the back of the unit in which atoothpick (non metallic) can be inserted to reboot the player. If thisdoes not work, I suggest that you reformat the player by using theWindows format command on the unit. To reformat the memory:
Right click on the device within the Explorer or My Computer window
Select the format command (full format) to reformat the internal memory of the device. "

If it still does not work, then the lock switch is probably faulty or stuck inside, in this case you need to take apart the unit, to fix it.

Try playing with the lock switch, or resetting the unit, that should unlocck your MP3.

Oct 07, 2008 | RCA OPAL M4001 MP3 Player

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Turning on, "keys locked" message


ON THE SIDE OF YOUR OPAL MP3 PLAYER THERE IS A SLIDER THAT CAN SLIDE UP AND DOWN IT SAYS HOLD. IT MUST BE DOWN. IF IT'S UP THEN IT'S LOCKED.

Sep 28, 2008 | RCA OPAL M4001 MP3 Player

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Keys locked.


The user's manual is available from RCA's website - it will show you the location of the lock switch.

Jul 03, 2008 | RCA OPAL M4001 MP3 Player

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Mp3 player says key locked system shut down


I had this same problem on another RCA player.. with no instructions manual it was hard to figure out what keys locked meant. Then I noticed a little slider on the side of the player, it has a little icon of a pad lock on it. Once I slid this back, the keys lock problem went away and I was able to listen to my music once again.

My best guess of what keys locked means.. you don't want you mp3 player to turn on when you put it in your pocket with your keys, so you change the slider to be locked, when your sit down and your keys are pressing against your on button, the mp3 player will shut off... as we all have experienced in frustration.. saving your battery.

Perhaps RCA should make this slider bright orange so it pops out and does not blend in so much, or they should put it right next to the on button.

Apr 30, 2008 | RCA OPAL M4001 MP3 Player

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RCA S100 Locked Keys


there is a hold button on the right side of your mp3 that locks it if you switch that off you can get back on your mp3 that should solve your problem

Nov 25, 2007 | RCA OPAL M4001 MP3 Player

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