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Alarm - check cassette info code 011 - what is

Panafax UG-3350 Alarm - check cassette info code 011 - what do I need to do to fix this?

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The tab on the base of the paper cassette is broken off.

How to cheat it:

Remove the paper cassette
remove the tray in the back
remove the toner cartridge
set the machine upright

Wad up a small piece of electrical tape and shove it into the small black u-shaped sensor on the left side bottom.

it should work OK after this.

Posted on Nov 21, 2009

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Posted on Jan 02, 2017

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Panasonic Panafax UF-880 Plain Paper Laser Fax - Info code 011


Remove the paper cassette completely, look in the cavity for a broken magnet or crumpled up paper. The machine thinks that there is no paper tray installed

May 08, 2009 | Panasonic Panafax UF-880 Plain Paper Laser...

1 Answer

Message says check cassette Info. code =011


it means that you broke the little tab at the end of the paper tray

there is a way you can fix it.. take the tray out and put it on the side. look in where the tray would go on the left hand side if you follow the wall back you will see a hole with a upside down letter U. if you have a "sticky note, yellow note, what ever you want to call it" fold it into a small thick square and put it in the hole if you did it right the machine will say no recording paper.. if not add more paper or you can buy a new tray

Jan 26, 2009 | Panasonic Panafax UF-790 Plain Paper Laser...

1 Answer

Hello the Panafax UF 770 was donated to our school. We needed to figure out what this means: INFO. CODE=011? Can u help us please?


There probably a broken off magnet that sits in back of the paper cassette. If you have 2 paper trays, you should be OK without 1.

Jan 05, 2009 | Panasonic Panafax UF-595 Plain Paper Laser...

1 Answer

Fax machine with error code. Panasonic UF-780. Error: "Check cassette info code = 011"


you broke the tab on the back of the paper cassette. if you look in where the cassette goes on the back left you will see a hole with a sensor that looks kinda like a upside down letter U . put paper inbetween the sensor and the machine should say out of paper and put the cassette back and you should be fine

Dec 29, 2008 | Panasonic Panafax UF-780 Plain Paper Laser...

1 Answer

I got Panafax UF-595 and this fax keeps saying "check cassette info code=011" and does nothing else. What am I supposed to do to make it work?


There is a small plastic tab broken off of the front of the paper cassette.

Remove the paper cassette
remove the rear brown tray
remove the toner
set the machine on it's back side
wad up a small piece of electrical tape

stick the tape in the black U-shaped photo sensor at the bottom left corner of the machine to cheat it.

Dec 10, 2008 | Panasonic Panafax UF-595 Plain Paper Laser...

1 Answer

How to fix this code????


there is a little tab on the cassette that is broken. leave me a way to email or talk to you and this could be resolved

Sep 24, 2008 | Panasonic Panafax UF-595 Plain Paper Laser...

3 Answers

Panafax uf-790 - info code = 011


Check cassette refers to the paper cassette. If there is no paper or the cassette is not seated correctly, then you will get that error. If you tried those, then check the left rear of the cassette for a tab. If that tab is broken off you will get this error and you need a new paper cassette. Good luck.

Jun 14, 2008 | Panasonic Panafax UF-790 Plain Paper Laser...

2 Answers

Recording Paper Cassette


Error code 11 means that it does not see the cassette in the machine,. there is a tab on the back of the cassette that is broken . thats why your getting that code.

if you leave me a msg that you want to fix this i will contact you

Oct 09, 2007 | Panasonic Panafax UF-595 Plain Paper Laser...

1 Answer

Just wont go


1 On the end of the paper cassette is a broken off tab. Turn the machine on it's back. You will see a black u-shaped photo sensor that this tab goes into. Stuff a small piece of electrical tape in there. 2. Press Function/ 7/ monitor key slowly 4 times/ star/ 6 scroll down to shipment set/ 2/ press set (fax will reboot)

Jun 02, 2007 | Panasonic Panafax UF-780 Plain Paper Laser...

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