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Jenn Aire side by side, both sides warm, PTC replaced.

Jenn Aire side by side, freezer and refridgerator stopped working. Both side warm. Fan is blowing. Replaced PTC Overload/Relay. Still not cooling. Guessing it's the compressor. I hear clicking but the compressor does not seam to start. I am considering try to change the compressor myself. Part is expensive and would hate to take that on if it's not the compressor.
Any suggestion?

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  • Ivan Vazquez
    Ivan Vazquez Jan 11, 2008

    Model number is JCD2389DES

  • Ivan Vazquez
    Ivan Vazquez Jan 11, 2008

    I hear the "tink" noise. Any tips on replacing the compressor. I have the service manual for the unit.

  • Ivan Vazquez
    Ivan Vazquez Nov 05, 2015

    It turned out that this was the second compressor that had failed to start in this model refrigerator. The original was replaced two years prior. The answer was to install an after market "Hard Start Capacitor." The fridge has been working without fail for more than seven years now. Here is a sample video I found that discusses the procedure. https://www.youtube.com/watch?v=-47kVjzu...

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  • Master
  • 589 Answers

If you hear it trying to come on, (the lights may even dim more than normal) followed by a "tink" noise, it's the compressor.

Posted on Jan 11, 2008

  • brian c
    brian c Jan 11, 2008

    Unless you have access to (and experience) of all of the pressure / setup gauges, etc, and refrigerant, it's best to have a service guy come in and do it.

    I know this isn't the answer you wanted :)

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