Question about Toshiba External 20GB Mini Hard Drive (EXT20G9MU2)

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I am unable to download any information on my Toshiba External 320GB hard disk onto my computer. What have I done?! Can it be rectified please? C. Stevenson

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One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure.
 
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
10. ensure that you have set removable drives for "quick removal" or that you use the "Safly Remove Hardware" option often shown on the lower toolbar.It is possible that files my not be fully written to external devices before they are removed. This corrupts the file itself and even on occasion the drive.

Posted on Nov 20, 2009

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Backed up once successfully but any subsequent tries it says 'no space left' on a 320GB Verbatim external hard-drive. Any ideas?


hi

i would format the external dive and then back up the system hard drive on to it. save any necessary data or files onto CD first-- but if you have a back of the hard disk on this external, no need to keep more than one image copy of the computer hard disk drive. i had to format my external. i do not save anything that is of persoanl value on external drive. if i can i save up to 750M of persoanl data on several CDs

please send me 4 thumbs up

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I'm trying to read my Simpletehc disk (320GB), but the blue light only flashes for a seconds and then my computer is blocked and I can't do anything and need to restart it. I have importan...


Did you try plugging it into another computer? If it reads it on another computer then you can transfer your files. External Hard drives always fail sooner or later. Hope this helps.

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Hi my toshiba mk3265gsx hard disk is detect as a usb device as external, but not work and has no partition no bad disk and can not be able to work with this, it is just a usb device with no action (this...


With a brand new drive, you have to initiate your drive using the Disk Management tool in Windows.
To do this, go to Start-->Control Panel --> Administrative Tools --> Computer Management. Then select Disk Management from the menu on the left. Once everything is loaded up, you should see your new drive in the list of volumes on your computer. You'll have to right click on it and click Initialize Disk. Once you've initialized it, you'll have to formate the drive and create partitions.
If you need anymore help, let me know.

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My computer using Win XP SP2 and toshiba MK8025GAS hard disk (80GB) is not booting up due to virus problem. I remove the harddisk and used connected it using SATA/USB cable to my Win Vista laptop. I run...


If it were my computer, I would purchase a new 320GB disk-drive, and connect it. Then, I would re-install Windows onto this NEWER, BIGGER, FASTER, disk-drive, and then install free anti-virus software: http://www.microsoft.com/security_essentials and then use that SATA/USB cable to copy files/E-mail/music/contacts from the "old" disk-drive onto the new 'C:' drive.

It's like having the police returning your STOLEN car to you. You should:
* check for sugar in the gas-tank
* check for cut brake-lines
* check for lack of oil in engine, transmission, differential
* check for lack of antifreeze
* check for drugs hidden in the door-panels or trunk (or anywhere else)

You should *NOT* just assume that your car is OK, and drive it away!

Similarly, you can NEVER be sure that you have deleted 100% of the "damage" done by the computer-virus. So, a "fresh" install, from "trusted" media, is the "best practises" methodology.

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1 Answer

I have an i mac and windows 7 laptop.......the laptop is brand new and i want to transfer all my music and movies from my mac......can this be done and if so how???!!!!!!!!!!!!!!!!!!!!


> transfer from Mac to PC ... how ?

Several ways:

* use Ethernet cables to connect the network-port on each computer to a "router" (one of those boxes that "splits" your Internet signal, and might provide "wireless" access inside your home), and then enable "file-sharing" on both computers.
Then, the computers can "talk" to each other, via the router.

* write all the files to an external storage device, e.g., USB memory-stick or Western Digital Passport device. Move the device to the other computer, and copy from the device onto the computer.

* "burn" all the files to CD-recordable or DVD-recordable disks.
Move the disks to the new computer.

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1 Answer

The computer no longer sees my 320 gb hard drive, do i need to download new drivers? if ao where do i find them. i store all my photo's and music on this hard drive


Possibilities:
1. dead USB port on your computer -- try another port
2. try a different USB cable
3. try your external drive on some other computer, to see if it works at all
4. open the casing, and separate the disk-drive from the USB-to-disk-drive adapter. Connect the disk-drive as a "slave" disk-drive, thus bypassing that adapter, to see if the adapter has failed, or if the disk-drive itself has failed
5. Google-search for a commercial "data recovery service" -- such companies can disassemble your disk-drive, and fix it, just long-enough to copy all your photos/music onto a brand-new disk-drive.

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Unable to find the recovery disk creator icon on


it is always better to make your own back up discs over using program to do it. try doing your backup to an external hard drive manually and it will save what you want and there is less risk of losing potentially vital information. to save a back up onto an external just right click on folder and click copy (mind you not all folders are transferable, such as program files) then open the external and paste the information there and you will have what you need.

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Can't write onto HDD


This seems like a driver confliction. i suggest you re install the driver sets that came with this unit. it should be a disk that came with the HDD. Use this disk and reinstall all software. this should fix this issue. I would also defrag the main on board hard drive as well. Sometimes, this simple tool will fix this issue as well.

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When I try to back up my computer files for Windows Vista using a Toshiba 320GB capacity portable external hard drive I receive the message that I need a ntfs drive. Can my external drive be converted to...


Yes, it can:
Before you begin, connect your external hard drive.
To format the drive with NTFS
1.
Log on to your computer as an administrator.
2.
Click on the Vista Orb right-click Computer, and then click Manage.
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3.
Under Storage, click Disk Management.
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4.
If the Initialize and Convert Disk Wizard appears, click Next. If the wizard does not appear, skip to step 8.

3e609ff.gif 5.
On the Select Disks to Initialize page, click Next.
84b8e54.gif 6.
On the Select Disks to Convert page, click Next.

330a86a.gif 7.
On the Completing the Initialize and Convert Disk Wizard page, click Finish.

a63fbd2.gif 8.
Right-click your external drive (which will probably be drive E or drive F), and then click Format.
f8f5f91.gif 9.
In the Format dialog box, type a name for your external hard drive, such as Backup Drive. Then, click OK.

7560a25.gif 10.
Click OK again.

0a517a9.gif Windows XP formats your external hard drive. Within a few minutes, your drive will be ready for you to use.

Jul 17, 2008 | Toshiba Computers & Internet

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