You need to locate and clean the pump filter, usually found at the bottom right front of washer, sometimes behind a removeable plastic cover at the bottom.
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Hello,
The link below has a video that explains how to clean the washers drain motor and how to unlock the washer door.
http://www.appliancerepairlesson.com/2011/01/21/washer-not-draining-repair-bosch-maual-door-release/
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